• Free standard shipping over $25*

    Spend over $25 and your products ship for free. Click below to see details of our other delivery options, including express shipping

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  • Smart Price Guarantee

    Find a deal on an indentical item, let us know, and we'll match it.

    • Record

    • Contact

    • Match!

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  • Autoship

    Automate your future orders, we'll do the rest!

    • Browse

    • Schedule

    • Relax

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  • Click & Collect

    Browse and select online, then collect in store!

    • Browse

    • Select

    • Collect

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  • Earn Rewards

    Earn rewards everytime you shop.

    • 15% Brand Cash Back

    • PETstock Dollars

    • Track your rewards

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The petstock story

We’re a 100% Australian, family owned and operated business, built on humble beginnings in regional Victoria.

PETstock was born in 2002, 11 years after the Young family took ownership of Ballarat Produce in 1991. Brothers David and Shane built the business on family values and a passion for pets; the ingredients of the PETstock DNA.

PETstock people are industry experts. We know, because we’ve found them specifically and continue to train them to be their best. We understand that you’re not shopping for your dog, cat, bird, fish or lizard…you’re shopping for your best buddy, your family member.

We’re proud to provide our customers with good old fashioned customer service. The kind you just don’t seem to get as often these days. When you visit PETstock, you know you’re not just going to get the best quality pet care products, services and advice; you’re going to be treated as part of the family, and that’s our PETstock promise.

  • We Are Genuine

    • Real & honest
  • We Are Can-Do

    • We are hands-on
    • Focus on solutions and execution
    • Be a team player
    • We communicate clearly
    • We seek to learn
    • We accept responsibility
  • Be Courageous

    • Be brave when challenged
    • Be a leader
    • Challenge the status quo
    • Innovate & embrace change
    • Ask for help
  • Build Family Spirit

    • United & one team
  • Be Passionate, Have Fun and Live Well

    • We find balance
    • Encourage participation
    • Inspire and be inspired
    • Be part of #petspiration
  • We Treat People as People

    • Know & understand the customer
    • Build trust & respect others
    • Be open minded & embrace individuality
    • Convey warmth, empathy & sincerity

Our Vision

Helping pets inspire every person, every family, every day.

Join the family!