• Free standard shipping over $25*

    Spend over $25 and your products ship for free. Click below to see details of our other delivery options, including express shipping

    Read More
  • Smart Price Guarantee

    Find a deal on an indentical item, let us know, and we'll match it.

    • Record

    • Contact

    • Match!

    Read More
  • Autoship

    Automate your future orders, we'll do the rest!

    • Browse

    • Schedule

    • Relax

    Read More
  • Click & Collect

    Browse and select online, then collect in store!

    • Browse

    • Select

    • Collect

    Read More
  • Earn Rewards

    Earn rewards everytime you shop.

    • 15% Brand Cash Back

    • PETstock Dollars

    • Track your rewards

    Read More

Customer Service Policy

PETstock is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 2-5* business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you via phone within 2 business days to arrange an agreeable alternative item, or a full refund.

*Please see our Terms and Conditions for more information.

Join the family!