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Promotion Terms and Conditions

  • Mandurah 20% off Sale

    *20% Off discount applies to Mandurah store only. The offer excludes gift card purchases, all Prescription Diet, multi-buy offers, equine products and all services including PETstock VET and donations to PETstock Assist. Applies to RRP only. Not in conjunction with any other discount or offer. On Sale: Thursday 22nd March to Friday 23rd March.

    PETstock SA UNLIMITED PETwash Subscription

    1. Must be a PETstock Rewards Member to be eligible for the Unlimited PETwash Subscription. Not a Member? Sign up today it’s free.
    2. The Unlimited PETwash is limited to one (1) dog per subscription, upon sign up we allocate your subscription against each individual dog’s breed, colour & name.
    3. Unlimited PETwash allows for unlimited washes for each subscribed dog, which is renewed monthly from the date of activation.
    4. The PETwash service is ‘Do It Yourself’, however at all times PETstock staff are trained to assist, should you need any guidance operating our PETwash facilities.
    5. PETwash is limited to use within our store opening hours, PETstock reserve the right to close or alter store opening hours
    6. No other discounts/special offers are valid in conjunction with the Unlimited PETwash subscription.
    7. To cancel your subscription, you must request this in writing by email to [email protected].
    8. No refund or credit is given for any unused portion of the monthly subscription in the event of early cancellation.
    9. Seven (7) days notice must be given for any cancellation.
    10. In the event of any pricing, terms and conditions changes, this will be communicated to you in writing by post/email.
    11. Your Unlimited Monthly Subscription is taken in advance of services rendered.
    12. Price changes will take immediate effect for new customers, and will be applied after 30 days notice to existing customers.
    13. Ezidebit charge a dishonour fee of $14.80 in the event insufficient funds are in your account on the date it attempts to take your monthly subscription fee.

    PETstock DGG Dog Jumpers Competition

    1. The PETstock’s DGG Dog Jumpers competition is open to Australian residents only aged 13 years and over excluding employees of PETstock or any other company linked to the competition in any way. By entering the competition, you are agreeing to these terms and conditions.
    2. To enter, entrants must enter via the PETstock website during the promotional period and follow the prompts to answer all questions and leave appropriate contact details.
    3. PETstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
    4. A maximum of 1 entry per promotion period per Facebook username will be accepted.
    5. Promotion begins at 7am AEDT on Monday 19th March 2018 and closes at 11.59pm AEDT on Sunday 25th March 2018.
    6. PETstock will record all entries and winners will be selected based on a set judging criteria following the promotion period by Monday 2nd April. PETstock’s decision is final. The Promotion is a game of skill and entering does not guarantee a prize.
    7. Entrants must respond to the prompt: Tell us why your buddy would love to win a DGG dog jumper this winter. PETstock will judge all entries on creativity and reason their dog would love to wear a DGG jumper.
    8. There are a total of 24 x DGG Dog Jumpers to be won with a total prize pool of up to $960 RRP. There are no cash alternatives to the prize offered.
    9. The winners will be notified via Email within 9 days of the end of the total Promotional Period (no later than 5pm AEST on Friday 6th April 2018). Arrangements will be made for the prize to be posted to the winners’ nominated postal address.
    10. All valid entries received during the Promotion Period will be entered in the prize draw and non-winning entries will also roll into the unclaimed prize draw, (if required).
    11. If any are prizes left unclaimed by 1st May 2018, PETstock may conduct an unclaimed prize draw to distribute any unclaimed prizes. The first valid entry drawn will win the unclaimed prize and the draw will continue until all unclaimed prizes have been distributed. This includes but is not limited prizes that are returned to sender due to invalid or insufficient postal details as supplied by entrant.
    12. The promoter is PETstock Pty Ltd (ABN 80 098 394 588) of 121 Lydiard Street North, Ballarat, VIC, 3350.
    13. The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
    14. The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant:
      a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction;
      b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion;
      c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions;
      d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or
      e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.
    15. If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
    16. The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
    17. The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
    18. The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
    19. Please click here for details of PETstock’s privacy policy
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