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Promotion Terms and Conditions

  • Eukanuba™ ‘Work Like a Dog’ Promotion

    1. Information on how to enter and prize details form part of these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.

    2. WHO CAN PARTICIPATE

    3. Entry is open to residents of Australia aged 18 years or older who are registered PETstock Rewards members or who sign up to become a PETstock Rewards member during the Promotion Period (but before making a Qualifying Purchase) and who have a valid phone number or email address associated with their membership (“Eligible Entrants”). Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with this promotion, the participating outlets and their immediate families are ineligible to enter. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in: (a) the promotion or development of the promotion; and (b) the manufacturer or distribution of the Promoter's products.

    4. By entering the promotion, individuals represent that they are eligible to enter the promotion based on these Terms and Conditions.

    5. PARTICIPATING OUTLETS

    6. Outlets participating in this promotion are PETstock bannered outlets located in Australia including the PETstock Online Store available at www.petstock.com.au (“Participating Outlets”). Participating Outlets will display promotion materials. If in doubt, an entrant may ask staff at an outlet whether or not they are participating in the promotion.

    7. PROMOTION PERIOD

    8. The promotion commences at 12.01am AEDT on 02/11/2017 and concludes at 11.59pm AEDT on 10/12/2017 (“Promotion Period”).

    9. HOW TO ENTER

    10. To enter, Eligible Entrants must, during the Promotion Period, purchase any EUKANUBA™ dry dog food product (“Eligible Product”) from a Participating Outlet (“Qualifying Purchase”) and have their PETstock Rewards card scanned or provide their PETstock Rewards membership details at time of making the Qualifying Purchase.
      For the avoidance of doubt, purchases of EUKANUBA™ wet dog food products and Heathy Extras treats are not eligible for the promotion.

    11. One (1) entry into the Prize Draw (as defined in paragraph 10) will be automatically recorded for each Eligible Product purchased in a Qualifying Purchase.

    12. Entrants can only enter the promotion in their own name, using their own PETstock Rewards membership.
    13. VERIFICATION

    14. The Promoter reserves the right to verify the validity of entries and entrants before a prize is awarded. If requested by the Promoter, Eligible Entrants must produce, within the time period specified by the Promoter at its absolute discretion, appropriate photo identification or other documentation required by the Promoter to verify their identity, age, eligibility to enter the promotion and claim a prize (if won) and compliance with these Terms and Conditions. If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the entry(s) submitted by the entrant will be deemed invalid.
    15. PRIZE DRAW AND PRIZES

    16. A random electronic prize draw will be conducted at 12 noon AEDT on 19/12/2017 (“Prize Draw”) at Prime Focus, Level 1, 500 Chapel Street, South Yarra, VIC 3141 (“Draw Location”).
      The Promoter may draw reserve entries in the Prize Draw and record them in order to use in the instance an invalid entry or ineligible entrant is drawn, or if a prize is not claimed in accordance with these Terms and Conditions (“Reserve Entries”).

    17. The first valid Eligible Entrant drawn in the Prize Draw will win a dog friendly getaway to the value of AUD$20,000 (inc. GST), awarded as:
      a. AUD$15,000 (inc. GST) Flight Centre Gift Card to use towards a dog friendly getaway; and
      b. AUD$5,000 (inc. GST) spending money awarded via a physical Visa Gift Card.
      (“Major Prize”). Major Prize gift cards will be sent to the Major Prize winner via registered post.

    18. The next ten (10) Eligible Entrants drawn in the Prize Draw will each win a AUD$500 (inc. GST) shopping spree at the Participating Outlet where their Qualifying Purchase associated with their winning entry was made, where the winner may choose in-stock products up to a maximum value of AUD$500 (inc. GST) (“Shopping Spree Prize”). If a Shopping Spree Prize winner made their Qualifying Purchase associated with their winning entry online, they may choose to have their shopping spree at the PETstock store nearest to their residential address OR to receive a AUD$500 PETstock online coupon that can be used once only for a transaction up to the value or AUD$500 (inc. GST) at www.petstock.com.au.

    19. MAJOR PRIZE INFORMATION

    20. Flight Centre Gift Cards are subject to the terms and conditions of the issuer – please see http://www.flightcentre.com.au/cms_images/pdfs/policies/giftcard-terms20140409.pdf for details and refer to the card for expiry date. Flight Centre Gift Card value may be supplied as multiple vouchers with a total value of AUD$15,000 (inc. GST). Please note that any expenses in excess of the AUD$15,000 (inc. GST) Flight Centre Gift Card incurred to participate in the Major Prize are the responsibility of the Major Prize winner.

    21. Visa Gift Cards are subject to the terms and conditions of the issuer available at http://www.giftcardplanet.com.au/visa-terms. Visa Gift Cards must be activated by the date as stated on the letter provided with card, otherwise forfeited. To activate or check a Visa Gift Card balance and expiry visit www.giftcardplanet.com.au

    22. The Major Prize winner and any others who accompany the Major Prize winner on any travel booked as part of a Major Prize are responsible for obtaining (at their own cost) insurance, passports, visas, airport transfers, entry permits, animal transportation, pet insurance and anything necessary to benefit from the Major Prize.

    23. SHOPPING SPREE PRIZE INFORMATION

    24. The total value of each Shopping Spree Prize must be redeemed during the Shopping Spree Prize event and any amount in excess of AUD$500 (inc. GST) must be paid for by the winner on the day of the Shopping Spree Prize event. If a winner does not spend the whole AUD$500 (inc. GST) Shopping Spree Prize value at their Shopping Spree Prize event, any remaining value will be forfeited by the winner and cannot be taken as a store credit or cash. Shopping Spree Prize value cannot be used to purchase gift cards.

    25. Each relevant Participating Outlet will determine the time and date of their Shopping Spree Prize event in consultation with the relevant Shopping Spree Prize winner. The Shopping Spree Prize event will be conducted within nine (9) weeks of the Prize Draw.

    26. Each winner must make their own way to and from the relevant Participating Outlet at their own expense in order to participate in their Shopping Spree Prize event.

    27. PRIZE RE-DRAW (IF ANY)

    28. If the Prize is won by an Eligible Entrant and they do not claim their Prize or the Prize is returned to the Promoter by 12 noon AEDT on 10/01/2018 a replacement winner will be chosen from the reserve entries drawn under paragraph 18. If there are no available reserve entries, a random electronic re-draw will be conducted at 12 noon AEDT on that date at the Draw Location by a representative of the Promoter from all remaining entries received in the Promotion, subject to any directions from the relevant state and/or territory gaming departments (Prize Re-Draw).

    29. WINNER NOTIFICATIONS

    30. The winners will be notified in writing and by phone and their names and postcodes will be advertised in The Australian on 16/01/2018.

    31. RE-DRAW (IF ANY)

    32. If a prize remains unclaimed at 11.00am AEDT on 19/03/2018, a replacement winner will be drawn from the Reserve Entries. If there are no available Reserve Entries, a re-draw will be conducted at 12 noon AEDT on 19/03/2018 at the Draw Location from all remaining eligible entries received in the Prize Draw, subject to any directions given by the relevant lotteries or gaming authorities (“Re-Draw”).

    33. The Re-Draw winner/s (if any) will be notified in writing and by phone and advertised in The Australian on 11/04/2018.

    34. GENERAL

    35. The total value of all prizes to be awarded in the Promotion is AUD$25,000 (inc GST) All values are in AUD/RRP/including GST.

    36. As a condition of accepting a prize, a prize winner may be required to sign any legal documentation as and in the form required by the Promoter and/or prize provider in their absolute discretion.

    37. Eligible Entrants may win a limit of one (1) prize in the Promotion (excluding residents of South Australia).

    38. Prizes must be taken as stated and may not be varied. Prizes are not transferable or exchangeable and cannot be taken as cash.

    39. Prize values are correct at time of printing and no responsibility is accepted for any variation in the value of a prize.

    40. If for whatever reason a specified prize is unavailable, the Promoter reserves the right to award a prize of equal or greater value subject to any directions from relevant lotteries or gaming authorities.

    41. All costs associated or arising in connection with a prize are the responsibility of the respective prize winner.

    42. The Promoter accepts no responsibility for any tax obligations which may arise for prize winners. The Promoter recommends that independent financial advice be sought.

    43. The Promoter, the Promoter's related entities, the Participating Outlets and all agencies associated with the promotion are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.

    44. If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.

    45. Each entry becomes the property of PETstock. All details, including Personal Information, will be held in accordance with PETstock’s Policy which can be accessed by visiting https://www.petstock.com.au/help/privacy-policy

      This Privacy Policy contains information on:

      how entrants may access their personal information that is held by PETstock and seek correction of such information; and how entrants may complain about a breach of the Australian Privacy Principles, or a registered privacy code that binds PETstock, and how PETstock will deal with such a complaint.

      Questions regarding an entrant’s privacy should be directed to PETstock using the contact details provided in the Privacy Policy - https://www.petstock.com.au/help/privacy-policy

      It is the entrant’s responsibility to ensure their Personal Information held by PETstock as part of their PETstock Rewards membership is up to date. Should an entrant's Personal Information have changed previously or change during the promotion, it is the entrant’s responsibility to update the details in their PETstock Rewards account by emailing [email protected], phoning 13 7387 or by sending a letter to PETstock Customer Experience, 143-145 Clarendon Street, South Melbourne VIC 3205. If the Promoter is unable to contact an entrant due to incorrect Personal Information in their PETstock Rewards membership, the entry(s) submitted by the entrant will be deemed invalid.


    46. Entrants' Personal Information may be disclosed to the Promoter and the Promoter’s contractors and agents to assist in conducting this promotion and as required, to Australian regulatory authorities.

      Personal Information shared with the Promoter will be held in accordance with the Promoter’s Privacy Policy which can be accessed by visiting www.mars.com/global/policies/privacy/pp-australia-en


    47. The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.

    48. The Promoter’s decision is final and no correspondence will be entered into.

    49. By entering the promotion, each prize winner agrees to the use of their name, image and photographs for publicity and promotional purposes, without compensation, and agrees that the Promoter will own copyright in any such images and photographs and in all material incorporating the photographs.

    50. If for any reason this promotion is not capable of running as planned, whether caused by infection by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the promotion, the Promoter reserves the right in its sole discretion, (subject to any written direction given by the relevant regulatory authorities), to cancel, terminate, modify or suspend the promotion. The Promoter may in its sole discretion disqualify any individual who tampers with the entry process.

    51. Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for receipt of incorrect, inaccurate or incomplete information caused by an entrant or occurring during transmission. The Promoter does not accept responsibility for late, lost or misdirected entries or entries not received by the Promoter. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including problems with the transmission of entries or any injury or damage to participants or any other person’s handset or computer related to or resulting from participation in this promotion. The Promoter is not responsible for technical difficulties with the entry mechanism and does not warrant that the entry mechanism will be available or the Participating Outlets will be open will be available at all times during the Promotion Period.

    52. The Promoter is by ROYAL CANIN AUSTRALIA PTY LTD, ABN 88 092 020 178, L10, 15 William Street, Melbourne, Victoria, 3000 (“Promoter”).

      Authorised under Permit Numbers – NSW LTPS/17/17647, ACT TP 17/01813 & SA T17/1678.


    12 Days of Christmas Competition Terms & Conditions

    1. The PETstock 12 Days of Christmas Competition is open to Australian residents only aged 16 years and over, excluding employees of PETstock and their families or any other organisation linked to the competition in any way. By entering the competition, you are agreeing to these terms and conditions.
    2. To enter, entrants must comment on the competition image uploaded to the PETstock Facebook page and write why their buddy deserves the prize pack and upload an image or video of their pet.
    3. At the conclusion of the competition, a winner will be selected and they must send through a postal address via private Facebook message in order to receive their prize.
    4. PETstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
    5. A maximum of 1 entry per Facebook username will be accepted per competition day.
    6. The promotion begins at 10am AEDT on Friday 1st December 2017 and closes at 11.59pm AEDT on Tuesday 12th of December 2017.
    7. Winners will be selected based on a set judging criteria following the promotion period by Wednesday 20th December 2017. PETstock’s decision is final. The Promotion is a game of skill and entering of competition does not guarantee a prize.
    8. The competition will be judged on the following criteria; quality of story and photo/video & reason for prize pack.
    9. There are 12 individual prize packs to be awarded to 12 winners at the end of 12 days.
    10. There are no cash alternatives to the prize offered and PETstock’s decision is final.
    11. Winners will be notified in the form of a reply to their comment and a private Facebook message on the Competition photo on the PETstock Facebook page within 7 days of the end of the Promotional Period (no later than 5pm AEST on Wednesday 20th December 2017).
    12. The promoter is PETstock Pty Ltd (ABN 80 098 394 588) of 121 Lydiard St N, Ballarat Central.
    13. The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
    14. The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant:
    15. a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction;

      b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion;

      c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions;

      d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or

      e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.

    16. If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
    17. The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
    18. The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
    19. If any are prizes left unclaimed by 5th February, PETstock may conduct an unclaimed prize draw to distribute any unclaimed prizes. The first valid entry drawn will win the unclaimed prize and the draw will continue until all unclaimed prizes have been distributed. This includes but is not limited prizes that are returned to sender due to invalid or insufficient postal details as supplied by entrant.
    20. The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
    21. Please click here for details of PETstock’s privacy policy http://www.petstock.com.au/privacy-policy

    Supercoat and PETstock Win a Dog Holiday

      Schedule to Conditions of Entry
    1. Promotion Name: Supercoat and PETstock Win a Dog Holiday (“The Promotion”)
    2. Promoter: The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 trading as Nestlé Purina PetCare of 1 Homebush Bay Drive, Rhodes NSW 2138
    3. Permit Numbers: Authorised under permit numbers NSW: LTPS/17/19329, ACT: TP 17/02267, SA Permit T17/2112
    4. Promotional Period: The Promotion starts at 00.00am AEDT on 18.12.2017 and closes at 11.59pm AEDT on 21.01.2018
    5. Entry Restrictions: Entry is open to residents of Australia who are aged 18 years and over.
    6. Entry Method: To enter, entrants must during the Promotional Period:
      (i)Visit any participating PETstock store that is displaying the Supercoat Win a Dog Holiday point of sale material;
      (ii)Purchase any Supercoat product (Participating Product) in a single transaction (“Eligible Purchase”);
      (iii)Provide their PETstock Rewards membership details at the time of purchase or sign up to become a PETstock Rewards Member before the transaction is finalised;
      (iv)The Promoter will conduct a draw from all entries received during the Promotional Period to determine winners.
    7. Maximum Entries Permited: One (1) entry per Eligible Purchase.
    8. Draw Details: The draw will take place at Plexus, Level 2, 35 Little Bourke St, Melbourne, VIC 3000 on 29.01.2018, 15:00pm AEDT. SA draw approval number 959.
      The first 1 entrant drawn will be determined to be a Major Prize Winner.
      The following 50 entrants drawn will be determined to be a Minor Prize Winner.
    9. Prize:
      Major Prize (1 Available)
      The Major Prize will consist of the following
          Return economy class airfares for 4 from winners nearest Australian Capital city to Sydney
          6 days car hire with unlimited kms (minimum drivers age 21 yrs with full licence);
          5 nights dog friendly accommodation in Sydney or NSW coast location - Quad share
          AUD $300.00 airline transport allowance for a dog;
          AUD $500.00 spending money
      Value $8690
      Minor Prize (50 Available)
      The Minor Prize will consist of one (1) $50 PETstock Gift Card. Value $50
    10. Value Of Prize Pool: Up to $11,190 inc GST
    11. Conditions Of Prize: As per conditions of entry. Prizes are not transferable & cannot be converted to cash.
      If the Major Prize Winner is not aged over 21 with a full drivers licence, they must be accompanied by an individual who is over the age of 21 and who has a full drivers licence.
      Major prize:
      Travel is valid until 29 January 2019. Block out periods include all major School and Public holidays along with all other special event periods. All bookings must be made a minimum of 45 days in advance of requested departure dates. Travel to and from the winner’s nearest capital city airport are at the winner’s own expense.
      Minor prize: PETstock Gift Card not transferable for cash. See card for condition of use available at https://www.petstock.com.au/help/promotions
    12. Prize Winner Notification: PETstock will notify all Major and Minor Prize Winners by email by 31.01.18 at 17.00pm AEDT.
    13. Prize Winner Publication DetailsThe first name and suburb of the Major and Minor Prize Winners will be published on http://www.purina.com.au/past-winners on 02.02.18 at 17.00pm AEDT
    14. Prize Claim Date: All prizes must be claimed by 28.4.18 at 17.00pm AEST. If the prize is not claimed by the Prize Claim Date, the prize will be forfeited and the Promoter may determine an alternative winner.
    15. Re-Draw and Prize Winner Notification and Publication Details: if required, the Promoter will conduct a further draw to determine prize winners at Plexus, Level 2, 35 Little Bourke St, Melbourne, VIC 3000 on 29.4.18, 15.00pm AEST. The draw is electronic. SA draw approval number 959. The winner will be notified by email or telephone and their name will be published at http://www.purina.com.au/past-winners on the same date.

    16. Conditions of Entry:
    17. These Conditions of Entry are to be read in conjunction with the Schedule to Conditions of Entry. To the extent that there is any inconsistency between the Conditions of Entry and the Schedule to Conditions of Entry, the Schedule to Condition of Entry prevails.
    18. Information on how to enter & prizes form part of these terms & conditions. Any entry not complying with these Conditions of Entry and Schedule to Conditions of Entry is invalid.
    19. Standard entry restriction: Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with the Promotion and their immediate families are ineligible to enter.
    20. Promotional Period: The Promotion will take place during the Promotional Period. Any entry that occurs outside this period is invalid.
    21. Games of Chance: If more than one prize is offered for that draw, the prize with the highest value will be awarded first. If other prizes are available to be won in the Promotion, they will be awarded in descending value. The name of any prize winner will be published on the internet at www.nestle.com.au/productnews/winners
    22. Verification Requirements: The Promoter may require the entrant to provide proof of identity, age, and residency. Where the Promotion requires the purchase of a product(s), the Promoter reserves the absolute discretion to require any prize winner to produce the original purchase receipt/s for every entry they or their household made during the Promotion period in order to claim a prize. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be invalid.
    23. Trip Prize: All travel is subject to availability at all times and maybe dependent on select seat class with airlines or specific room category availability with accommodation partner. Travel is valid until 29 January 2019. Block out periods include all Australian School & Public Holidays along with all other special event periods. All bookings must be made a minimum of 45 days in advance of requested departure dates. All bookings and documentation regarding the prize must be made via This is BD agency. Redeeming the prize is conditional on acceptance of the terms and conditions of travel as detailed by Free-2-Travel Holidays Pty Ltd and the airline carriers in accordance with normal travel practices. No portion of the prize is redeemable for cash. The prize is non-refundable or transferable. In the event the winner is under the age of 18 years, they must be accompanied by a parent/guardian. Winner is responsible for any amendments fees issued by airlines or suppliers once booking is confirmed and ticketed. Any additional spending money, meals (other than those included), taxes, valid passports, visas, transport to & from departure point additional transfers, insurance, and any applicable insurance excesses, & all other ancillary costs not specifically stated in the Schedule to Conditions of Entry are the responsibility of the winner and his/her nominated traveling companions as incurred. It is the winner's responsibility to organise transport to/from the airport departure/return point. Prizewinner and travel companions must have valid travel insurance for their period of travel.
    24. Gift Card: The gift card is not redeemable for cash and cannot be used for payment of credit or retailer accounts; Must be redeemed before the expiry date; Cannot be reloaded; Is partially redeemable. Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Cash will not be given for any unused balance. Unused balance on the expiry of this card will not be refunded or credited. Purchases exceeding balance require difference paid by other method. PETstock reserve the right to change any terms contained in the Terms of Use at any time. Full terms can be viewed at: https://www.petstock.com.au/help/promotions.
    25. Standard Prize Restriction: All prizes unless stated to the contrary are not transferable & cannot be converted to cash.
    26. Prize Value: Prize value is correct at time of printing but no responsibility is accepted for any variation in the value of any prize.
    27. Prize Delivery: The Major Prize will be arranged via This is BD agency. PETstock gift card will be delivered by PETstock, within Australia. Each winner should allow 28 days from prize winner determination for delivery of their prize.
    28. If a prize winner or participant is under the age of 18 years of age: The prize will be awarded to the winner's parent/guardian on their behalf. The Promoter may require a winner under the age of 18 years to be accompanied by their parent or legal guardian throughout prize fulfilment.
    29. If the prize becomes unavailable: The Promoter may substitute a different prize item of equal or greater value in the event that any prize item is unavailable despite the Promoter’s reasonable endeavours to procure within Australia. This substitution may be subject to any approval process required by any relevant gaming or lotteries authority if the Promotion is a game of chance.
    30. Tampering: The Promoter reserves the right to disqualify any individual entrant or group of entrants for tampering with the entry process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple entries that are not associated with a separate eligible purchase, or submitting an entry which is not otherwise in accordance with these Conditions of Entry and Schedule to Conditions of Entry. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all entries made by that individual invalid, the Promoter may also preclude that entrant from participation future promotions of the Promoter.
    31. Risks: The entrant acknowledges that participation in the Promotion and prize fulfilment may involve risk. The Promoter may require a winner (and their companions) to sign an indemnity and release prior to participation in the prize fulfilment or participation in the Promotion.
    32. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion, (subject to any written direction given by a relevant Regulatory Authority), to cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this Promotion.
    33. Publicity: Winners may be required to participate in a follow-up interviews and publicity. By entering the Promotion and claiming a prize, the winner agrees that the Promoter may use their name, image and photograph/s for publicity and Promotion purposes, without compensation, and agrees that the Promoter will own copyright in any such images and photograph/s and in all material incorporating the photograph/s.
    34. Entry Content: The Promoter may use their entry content, name, likeness, images, photograph/s, film and sound recordings and any other material created during their participation in the Promotion for publicity and promotion purposes for an unlimited time throughout the world without compensation in any media, social media, advertising and/or promoting any goods or services of the Promoter.
    35. Copyright: It is a condition of participating in the Promotion that the entrant warrants that their entry is original and does not infringe the intellectual property of any third parties. The entrant assigns all rights, title and interest in their entry to the Promoter without compensation. The entrant further agrees not to object to the Promoters use of the entry material on the basis of any moral right. The Promoter may, if required request that an entrant complete any documentation necessary to give effect to this assignment of right, title and interest.
    36. Liability: The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using the prize, except for any liability which cannot be excluded by law.
    37. Disruptive, abusive, unsuitable entries: The Promoter may determine all entries invalid and/or preclude participation by an entrant if an entrant disrupts, annoys, abuses, acts contrary to law or engages in fraudulent misleading and deceptive conduct.
    38. Tax: Winners should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.
    39. Promoters Decisions: All decisions of the Promoter are at their complete discretions and are final. No correspondence will be entered into.
    40. Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or Twitter from any and all liability relating to the Promotion.
    41. Privacy: Each entry becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.com.au or calling 1800 005 510.
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