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    Spend over $25 and your products ship for free. Click below to see details of our other delivery options, including express shipping

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  • Smart Price Guarantee

    Find a deal on an indentical item, let us know, and we'll match it.

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  • Everyday Low Price Products

    AHS medium peaked roof wooden dog kennel , AHS large peaked roof wooden dog kennel , AHS small side entry kennel opening roof , AHS medium side entry kennel opening roof , AHS large side entry kennel opening roof , Bavarian small wooden dog kennel, Bavarian medium wooden dog kennel, Bavarian large wooden dog kennel, Dgg grooming tool range, Dogit 14pk training pads, Dogit 30pk training pads, Dogit 50pk training pads, Dogit 100pk training pads, Fauna deluxe small animal home, Exo Terra all glass terrarium , Avi One 604X bird flight cage 82L x 52W x 154H cm, A&E flight cage & stand 81Lx53Wx160H cm, Pet One chicken coop , Optimum 13-15kg dry dog food, Pedigree 56pk dentastix dental treat range, Red & White 1.5kg UV treated poultry feeder, Red & White 3kg UV treated poultry feeder, Red & White 7kg UV treated poultry feeder, Red & White 1.5L UV treated poultry waterer, Red & White 3L UV treated poultry waterer, Red & White 7L UV treated poultry waterer, Outback small log cabin wooden dog kennel, Outback medium log cabin wooden dog kennel, Eukanuba 14-15kg super premium dry dog food, Furminator small animal deshedding tool, Advantage 6pk flea treatment for <4kg cats, Advantage 6pk flea treatment for >4kg cats, Advantage 6pk flea treatment for <4kg dogs, Advantage 6pk flea treatment for 4-10kg dogs, Advantage 6pk flea treatment for 10-25kg dogs, Advantage 6pk flea treatment for >25kg dogs, Comfortis 6pk flea treatment for 2.3-4.5kg dogs, Comfortis 6pk flea treatment for 4.6-9kg dogs, Comfortis 6pk flea treatment for 9.1-18kg dogs, Comfortis 6pk flea treatment for 18.1-27kg dogs, Comfortis 6pk flea treatment for 27.1-54kg dogs, Meow & Me cat teaser range, Meow & Me cat ball range, Meow & Me cat cubeez range, Meow & Me cat feather tail range, Meow & Me cat crinkle flatty range, Meow & Me cat wobble toy range, Dog N Bone 2pk rawhide braided roll, Dog N Bone 100g rawhide natural chips, Dog N Bone 200g rawhide natural chips, Dog N Bone 100g rawhide white chips, Dog N Bone 200g rawhide white chips, Dog N Bone 50g rawhide pressed roll, Dog N Bone 90g rawhide pressed roll, Dog N Bone 4pk rawhide white mini bone, Dog N Bone 12pk rawhide white mini bone , Dog N Bone 90g rawhide natural knot bone, Dog N Bone 60g rawhide white knot bone, Dog N Bone 4pk rawhide natural mini bone, Dog N Bone 12pk rawhide natural mini bone, Dog N Bone 50g rawhide natural knot bone, Dog N Bone 100pk rawhide natural twist, Dog N Bone 100pk rawhide white twist, Frontline Pet Care 375ml home & environment flea spray, Frontline Pet Care 250ml oatmeal shampoo, Frontline Pet Care 250ml puppy & kitten shampoo, Frontline Pet Care 300ml waterless shampoo

    Everyday Multi Buy Products

    Pro Plan 369g super premium wet dog food range, Pro Plan 85g super premium wet cat food range, Eukanuba 354-374g super premium wet dog food, Holistic Select 369g super premium wet dog food range, Holistic Select 156g super premium wet cat food range, Holistic Select 85g super premium wet cat food range, Ziwi Peak 85g super premium wet cat food range, Ziwi Peak 185g super premium wet cat food range, Ziwi Peak 390g super premium wet dog food range, Canidae Grain Free 368g super premium wet dog food range, Canidae Life Stages 368g super premium wet dog food range, Hill'Stm Science Diettm 363-370g super premium wet dog food , Hill'Stm Science Diettm 354g super premium wet dog food range, Hill'Stm Science Diettm 156g super premium wet cat food range, Hill'Stm Science Diettm 79-82g super premium wet cat food, Hill'Stm Science Diettm 85g super premium wet cat food pouch range, Feline Naturals 85g super premium wet cat food range, Feline Naturals 170g super premium wet cat food range, K9 Naturals 170g super premium wet dog food range, K9 Naturals 370g super premium wet dog food range, Advance 400-410g super premium wet dog food , Royal Canin 85g super premium wet cat food range, Fancy Feast 85g royale wet cat food range, Fancy Feast 70-85g classic & inspirations wet cat food, My Dog 85g wet dog food range, Optimum 680-700g wet dog food, Dine 85g wet cat food range, Pick N' Mix lamb bones, veggie ears, puppy clod, roo sticks, beef liver & chicken sticks, Pisces live bunched plants, Aquarium Industries live bunched plants, Pisces live crickets, Aquarium Industries live crickets, Beco catnip toy range, Beco catnip wand range , Ivory Coat 400g super premium wet dog food range, Royal Canin 85g mini & breed specific super premium wet dog food range, Royal Canin 140g super premium wet dog food range, Royal Canin 195g super premium wet dog food range, Pro Plan 85g super premium wet cat food pouch range, Royal Canin 85g mini & breed specific super premium wet dog food range, Royal Canin 140g super premium wet dog food range, Royal Canin 195g super premium wet dog food range, Eukanuba 354-374g super premium wet dog food, Petstock Tennis Balls junior, Petstock Tennis Balls medium, Petstock Tennis Balls giant,

    Buy Bupa Pet Insurance and get a $75 PETstock e-voucher

    1. This offer applies to new Bupa Pet Insurance policies purchased either online or by phone between 15 January 2020 until 11:59PM (AEDST) on 9 March 2020 (Promotion Period) and can be altered or withdrawn by Bupa HI Pty Limited (Bupa) at any time.
    2. Policies eligible for this offer are Bupa Standard Pet Insurance and Bupa Ultimate Pet Insurance (Eligible Product).
    3. Qualified Purchasers are aged 18 years or over who purchase and successfully pay in full all required premiums for a Bupa Pet Insurance Policy during the Promotion Period (Eligible Customer). Bupa employees are not eligible to receive this offer.
    4. Cancellation of a Bupa Pet Insurance Policy within the Policy’s 21-day cooling off period will forfeit the right to receive a PETstock e-voucher.
    5. Purchasers are entitled to receive one (1) PETstock e-voucher valued at $75 AUD (Offer) only once per new Bupa Pet Insurance Policy issued subject to minimum premiums being paid.
    6. To receive the PETstock e-voucher the promo code SUMMERPET must be entered when purchasing an Eligible Product by telephone or online.
    7. The $75 PETstock e-voucher is not redeemable for cash and cannot be used for payment of credit or PETstock retailer accounts. Must spend a minimum of $75 to be redeemed and can only be used in the one transaction. Purchases exceeding balance require a different payment method. Limit of one e-voucher per transaction. Valid at PETstock Australian stores only, including online. Excludes all gift cards, Prescription Diet, multi buy offers, equine products and all services including PETstock Vet and donations to PETstock Assist.
    8. The Promoter is not liable for any additional costs associated with the taking of the PETstock e-voucher offer and any expense incurred beyond the $75 AUD PETstock e-voucher amount will be the responsibility of the policy Purchaser.
    9. The PETstock e-voucher is not available with any other Bupa Pet Insurance promotional offer available during the Promotion Period, with the exception of the 10% discount for Bupa Health Insurance members.
    10. Bupa will not be held responsible for any damaged, undelivered, lost or stolen PETstock e-voucher PIN codes and no replacement will be provided.
    11. The PETstock e-voucher PIN will be emailed to the Eligible Customer 60 days after the policy is purchased, provided there are no outstanding premiums on the policy.
    12. The Promoter and the Issuer make no express representations or warranties as to the quality / suitability / merchantability of the offer.
    13. The Hollard Insurance Company Pty Ltd and PetSure (Australia) Pty Ltd take no responsibility for services procured with the PETstock e-Voucher. PETstock is not a part of The Hollard Insurance Company Pty Ltd or PetSure (Australia) Pty Ltd.
    14. \
    15. The Offer is also subject to the terms and conditions of the Bupa Pet Insurance policy. Refer to the Product Disclosure Statement for more information.
    16. Your privacy is important to us. Please refer to bupa.com.au/privacy-and-security for full details of the Promoter’s Privacy and Security policy.
    17. Bupa Pet Insurance is issued by The Hollard Insurance Company Pty Ltd (ABN 78 090 584 473, AFSL 241436) (Hollard), and administered by PetSure (Australia) Pty Ltd (ABN 95 075 949 923, AFSL 420183) (PetSure). Bupa Pet Insurance is promoted by Bupa HI Pty Ltd ABN (81 000 057 590, AR no. 354269) as an Authorised Representative of PetSure.
    18. The Promoter is Bupa HI Pty Ltd, ABN 81 000 057 590, 33 Exhibition Street, Melbourne, Victoria, 3000.
    19. The full Terms and Conditions of the PETstock e-voucher are available here

    See Product Disclosure Statement (PDS) for details of terms, conditions and exclusions that apply. Bupa Pet Insurance products are issued by The Hollard Insurance Company Pty Ltd (ABN 78 090 584 473, AFSL 241436) (Issuer), administered by PetSure (Australia) Pty Ltd (ABN 95 075 949 923, AFSL 420183) (Administrator) and distributed by Bupa HI Pty Ltd (ABN 81 000 057 590, AR no. 354269) (Promoter) an authorised representative of PetSure. Any advice is general advice only and does not take into account your personal circumstances. Consider the relevant Product Disclosure Statement available at to see if these products are right for you.

    PETstock SA UNLIMITED PETwash Subscription

    1. Must be a PETstock Rewards Member to be eligible for the Unlimited PETwash Subscription. Not a Member? Sign up today it’s free.
    2. The Unlimited PETwash is limited to one (1) dog per subscription, upon sign up we allocate your subscription against each individual dog’s breed, colour & name.
    3. Unlimited PETwash allows for unlimited washes for each subscribed dog, which is renewed monthly from the date of activation.
    4. The PETwash service is ‘Do It Yourself’, however at all times PETstock staff are trained to assist, should you need any guidance operating our PETwash facilities.
    5. PETwash is limited to use within our store opening hours, PETstock reserve the right to close or alter store opening hours
    6. No other discounts/special offers are valid in conjunction with the Unlimited PETwash subscription.
    7. To cancel your subscription, you must request this in writing by email to [email protected].
    8. No refund or credit is given for any unused portion of the monthly subscription in the event of early cancellation.
    9. Seven (7) days notice must be given for any cancellation.
    10. In the event of any pricing, terms and conditions changes, this will be communicated to you in writing by post/email.
    11. Your Unlimited Monthly Subscription is taken in advance of services rendered.
    12. Price changes will take immediate effect for new customers, and will be applied after 30 days notice to existing customers.
    13. Ezidebit charge a dishonour fee of $14.80 in the event insufficient funds are in your account on the date it attempts to take your monthly subscription fee.

    PETstock’s Pet Santa Photos Competition

    Aus Winners: Nina Hill, Clare Davidson, Josmara, Jessica, Lia Lawrie

    1. Promoter - PETstock Pty Ltd (ABN 80 098 394 588) of 121 Lydiard Street North, Ballarat Central, VIC, 3350
    2. Competition Period – 9am AEDT Saturday 23rd November – 5pm AEDT Monday 25th November
    3. Who can enter? – Australian residents. Persons aged 18 or over.
    4. Who can't enter? - Directors, officers, management and employees (and their immediate families) of the Promoter
    5. Prizes - There are 5 x $50 PETstock gift cards to be won. Total prize pool $250.
    6. How to enter - To enter, entrants must attend the PETstock event ‘Pet Santa Photos’ held on Saturday the 23rd November 2019. Customers must book a time with their local participating store to have their pet’s photo taken with Santa and take the photo on their own camera or phone. If they do not have a suitable camera or phone, the store will be able to take the photo on their behalf. The customer will then need to upload these photos as outlined below to be considered in this competition.
      Entrants enter via Facebook will be required to find our competition post and post their entry photo in the comments. Entrants entering via Instagram will be required to use the hashtag #petstockaustralia when uploading their photo, this will automatically upload the photo in the competition.
      Instagram profile must be public to enter.
      A maximum of 1 entry per promotion period per person will be accepted.
    7. Winners selection - Winners will be selected based on a set judging criteria following the promotion period by 5pm Friday 29th November 2019. PETstock’s decision is final and no discussions will be entered into regarding the entries in the competition or the winner. The Promotion is a game of skill and entering competition does not guarantee a prize. The winners will be selected based on the angle of the photo taken, their pet’s ability to interact with Santa, the happiness of the pet and other requirements based on the judge’s criteria.
    8. When will winners be contacted? The winners will be contacted by comment or direct message following the promotional period by 5pm AEDT Monday 2nd December. Arrangements will be made for the prize to be posted to the winners’ nominated postal address.
    9. Seven (7) days notice must be given for any cancellation.
    10. Terms - The Promoter accepts no responsibility for photos taken by staff members of the store or the rescue group. Receiving of these images is the responsibility of the individual and PETstock will accept no responsibility to lost, stolen, incomplete or delayed images, or for the quality of the images taken.
      The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
      The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
      The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.
      If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
      The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
      The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
      The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
      Please click here for details of PETstock’s privacy policy

    PETstock WA Equine Promotion

      First Prize Winner
      • A Williams
      Runner Up Prizes
      • K Buswell
      • G Mcpherson
      • G Elliott
      • M Brown
      • P Baudinette
      • R Chard
      • R Turrell
      • G Wright
      • O Readhead
      • K Nicoletto
      • A Castle
      • A Wilsdon
      • L Anderson
      • C Howard
      • J Slater
      • S Vahala
      • M Hayley
      • T Webster
      • M Lovell
      • A Radford
      • Perth Equine Hospital
      • Riverbank Farm
      • N Bingham
      • C Elliott
      • Hall Uni
      • W.H. Godecke
      • Allan Racing
      • Team Dupre
      • P Mcleod
      • D&C White
      • G Philipe
      • S King
      • Godolphin Racing
      • K Leach
      • E Wake
      • M Pavlinovich
      • A Maley
      • M Derrick
      • K Petterson
      • M Grace

    1. Promoter- PETstock Retail Pty Ltd (ABN: 53 127 690 466), 121 Lydiard St North, Ballarat, VIC 3350.
    2. Competition Period – 12.01am (AEDT) on 01/11/2019 to 11.59pm (AEDT) on 24/11/2019.
    3. Who can enter? – Only Australian residents who: are aged 18 or over; are/become a PETstock Rewards member; and can take their prize on 30/11/2019. Membership of the PETstock Rewards program (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the PETstock Rewards program available at www.petstock.com.au/rewards/loyalty-club/terms-and-conditions, as amended from time to time.
    4. Who can't enter? - Directors, officers, management and employees (and their immediate families) of the Promoter, and the agencies, companies or participating premises associated with this competition.
    5. Where will the competition run? The competition will run in participating PETstock stores (excluding online) which are displaying promotional material (Stores) in Western Australia.
    6. Qualifying Purchase - Spend $100 or more on Equine products in one transaction.
    7. Entry instructions - During the Competition Period you must make a Qualifying Purchase from a Store and provide your PETstock Rewards account details to the cashier at the time of making your Qualifying Purchase to automatically receive an entry into the draw.
    8. How many winners will there be and how will they be chosen? There will be 41 winners determined in respect of this competition – 40 minor winners and 1 major winner. There will be 1 draw conducted. The draw will be held at 10am (AEDT) on 25/11/2019 at 121 Lydiard Street, Ballarat VIC 3350. The first valid entry drawn randomly from the entries received during the Competition Period will win a major prize. The next 40 valid entries randomly drawn will win a minor prize. The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).
    9. What can I win? There are 41 prizes available – 40 minor prizes and 1 major prize. Each minor prize is a PETstock family pass to Equestrian in the Park 2019 on 30/11/2019, valued at $50. For the avoidance of doubt, each family pass includes general admission for 2 adults and 2 children. The major prize is a VIP pass for the winner and one companion to the Platinum Lounge at Equestrian in the Park 2019 on 30/11/2019, valued at $800. The major prize includes: event entry; a VIP course walk; Exclusive access to the Pearllargo Platinum Lounge with food and beverages. RSA applies. There is a limit of one prize per person.
    10. Total prize pool - The minor prize pool is $2,000. The major prize pool is $800. The total prize pool is $2,800.
    11. How many times can I enter? You can enter multiple times, provided you only enter once per Qualifying Purchase transaction. Each entry must be submitted separately in accordance with these Terms and Conditions.
    12. How and when will the winner/s be informed? Winner/s will be notified: by phone; and in writing on the day of determination.
    13. Unclaimed prize/s - Prize claim date: 6pm (AEDT) on 29/11/2019. If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will not re-award the prize.
    14. Collection and use of your personal information If you are a winner, you and your companion/s must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You/your companion/s consent to the Promoter using your name/s and image/s in any promotional or advertising activity. The Promoter may collect your/your companion/s' personal information directly or through its agents or contractors. The Promoter will use your/your companion/s' personal information to conduct and manage the competition. The Promoter may disclose your/your companions' personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you/your companion/s or storing data. The Promoter’s Privacy Policy (see https://www.petstock.com.au/help/privacy-policy) includes information about: how to seek access to the personal information the Promoter holds about you and seek correction of the information; and how to complain about a privacy breach and how the Promoter will deal with such a complaint.

    1 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

    Entry

    2 Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter.  If you return a product which makes up a Qualifying Purchase, your entry may be deemed invalid at the Promoter's discretion if the Qualifying Purchase becomes under $100 (unless the product is defective).   The Promoter is not liable for any problems with communications networks.  You are responsible for your own costs associated with entering.  If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

    Prizes

    3 Prize/s and all elements of prize/s must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including:

    (a) conditions of travel and conditions of entry into any event venues (including behaviour requirements and applicable dress codes);

    (b) conditions of ticket validity and any restrictions on ticket on-sale or transfer; and

    (c) a requirement that any person taking the prize that is aged under 18 years old must be accompanied by their parent or guardian at all times.

    4 You/your companion/s are responsible for all other unspecified costs related to the prize, including meals, transport, etc.  Event tickets can only be used once and will be deemed invalid if copied.  The Promoter does not control entry to the relevant event location. The winners must keep their tickets safe and the Promoter will not replace lost or stolen tickets. 

    5 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

    6 The Promoter accepts no responsibility if the Equestrian in the Park 2019, or any activities awarded as part of the major prize areabandoned, called off or postponed for any reason.  In that case you/your companion/s forfeit your entitlement to that event/activity. 

    General

    7 Any failure by you or (if applicable) your companion/s to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

    8 If you or your entry are deemed by the Promoter to breach these Terms and Conditions including if the you are unable to take a prize on 30/11/2019, your entry (or at the Promoter's discretion, all of your entries) may be discarded.  The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

    9 You must not:

    (a) tamper with the entry process;

    (b) engage in any conduct that may jeopardise the fair and proper conduct of the competition;

    (c) act in a disruptive, annoying, threatening, abusive or harassing manner;

    (d) do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

    (e) breach any law; or

    (f) behave in a way that is otherwise inappropriate. 

    10 You are responsible for your companion/s and the Promoter may disqualify all entries from, and prohibit further participation in this competition by, you orany or all ofyour companion/s ifthey breach these conditions, whether or not legally bound by them.

    11 If you (or your companion/s), in the opinion of the Promoter (and/or a medical professional, as relevant to the circumstances), are intoxicated, under the influence of alcohol or any other drug, behave aggressively or offensively, or behave in a manner which may diminish the good name or reputation of the Promoter or any of its related entities or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate, the Promoter may cancel the prize or restrict you (and your companion/s) from participating in any elements of the prize, at its discretion.

    12 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

    13 The Promoter’s decision in connection with all aspects of this competition is final.

    14 Prizes cannot be transferred or exchanged nor redeemed for cash.  Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement.  The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST.  The Promoter is not responsible for any change in prize value.  You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.

    15 If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.

    16 The Promoter is not responsible for any tax implications arising from you winning a prize.  You should seek independent financial advice.  If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

    Liability

    17 Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).

    18 Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury(including allergies, skin conditions or other reactions, as relevant),illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).   

    19 Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant).  Unless otherwise specified, prize/s will only be delivered to addresses in Australia.

    20 This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter.  You provide your information to the Promoter and not to any social media platform.  You completely release any relevant social media platforms from any and all liability.

    Royal Canin & PETstock Cat Scratcher Competition 2019

    Reserve Winners - Drawn on 17/12/2019

    Artarmon J Rosen
    Carrum Downs P & W Robilliard
    Chadstone M Phillips
    Claremont K MacDermott
    Clifton Hill L Daley
    Hoppers Crossing L Kiazim
    Jandakot S Baker
    Macquarie S Luo
    Maroochydore L Gee
    North Mackay K West
    Nowra P Condon
    Rockingham M Veness
    South Fremantle D Avice-demay
    Stawell H Hook
    Taylors Lakes N Doumith
    Zetland P Downs

    Winners

    Adamstown A. Spalding
    Albion Park L. Davis
    Albury N. Brandt
    Allenby Gardens M. Louise Freeman
    Altona North T. Keegan
    Artarmon K. Hancock
    Ashmore J. Bickell
    Bacchus Marsh K. West
    Balcatta R. Earnshaw
    Baldivis M. Coleman
    Balgowlah L. Thorne
    Ballarat R. Coles
    Ballarat Central S. Martinson
    Ballina B. Gray
    Batemans Bay J. Gillespie
    Bathurst A. Cohen
    Belconnen K. Phillips
    Belmont T. Blackett
    Belrose L. Mathieson
    Bendigo M. Hutchings
    Berrimah B. Clough
    Bio John S. Mallon
    Box Hill K. Rowe
    Braeside J. Solomonsz
    Brighton S. McCartan
    Broadway T. Drinkwater
    Bunbury D. Lawrence
    Burnside S. Lee
    Caboolture S. Curtis
    Cairns T. Jose
    Campbelltown C. Tarantola
    Cannington L. Christie
    Cannonvale R. Yeh
    Carindale Z. Botutihe
    Carrum Downs M. Zlatanovski
    Castlemaine S. Thomas
    Chadstone H. Hughes
    Claremont R. Manley
    Clayfield M. Riba
    Clifton Hill K. Hardinge
    Coffs Harbour A. Johnson
    Colac S. Riches
    Coorparoo C. Kelly
    Corio P. Hageman
    Craigieburn N. Hainsworth
    Cranbourne S. Mellor
    Darwin J. Grasso
    Dural L. Robins
    Echuca N. Campi
    Ellenbrook D. lazar
    Eltham J. Frake
    Engadine S. Darcy
    Epsom M. Anderson
    Erina E. Jones
    Essendon K. Sires
    Fyshwick B. Templeman
    Geelong City A. Mark
    Gisborne B. Strange
    Gosford T. Applebee
    Gregory Hills K. Marcar
    Gympie L. Tidyman
    Hawthorn A. & Matthew Wilson
    Heatherbrae L. Cini
    Hervey Bay V. Lee
    Hoppers Crossing M. Medloby
    Horsham M. Muller
    Indooroopilly J. Greentree
    Jandakot M. Foster
    Joondalup P. Wholer
    Kawana Waters R. Elliot
    Keperra M. O'Niell
    Kingsford L. Ruben
    Knox C. Stanford
    Launceston G. Hasapis
    Lawnton M. Connors
    Lilydale T. Bollaart
    Macquarie Y. Shen
    Mandurah D. Layton
    Maroochydore S. Webber
    Marsden Park R. Wilson
    Melrose Park R. Angel
    Melton C. Lorraway
    Midland A. Morris
    Mildura G. Izard
    Mitcham D. Hamilton
    Mona Vale L. Baker
    Mornington C. Newham
    Mount Colah S. Graham
    Mount Gambier J. heaven
    Munno Para J. Renton
    Noarlunga S. Desadeleer
    Noosa S. Reading
    North Lakes K. Gilbertson
    North Mackay K. Patch
    Nowra A. Smith
    Ormond E. Wainwright
    Oxley A. Newman
    Pakenham M. Koppel
    Parafield K. Rodda
    Penrith A. Hamill
    Port Lincoln B. Hondow
    Port Macquarie A. Thompson
    Prahran B. Dyer
    Robina M. Hill
    Rockhampton M. Dawson
    Rockingham D. Day
    Rosebud L. Chonka
    Rouse Hill J. Hudd
    Runaway Bay W. McIver
    Sefton Park A. Jones
    Shepparton J. Wayman
    Smithfield A. Roy
    Somerville Z. Catt
    South Fremantle J. Ralph
    South Mackay A. Warry
    South Melbourne H. Foster
    Stawell L. McIntosh
    Sunbury H. Duffy
    Tamworth S. Jobbins
    Taylors Lakes R. Boyden
    Toowoomba S. Jones
    Toowoomba City E. Fitzgerald
    Torquay G. Sayer
    Townsville B. Williams
    Traralgon L. Mansell
    Tuggerah A. Bishop
    Tuggeranong M. England
    Ulladulla K. Waters
    Vermont R. Bollton
    Wagga Wagga J. Baldwin
    Warners Bay M. Fulton
    Warrnambool T. Watts
    Waurn Ponds T. Bell
    WebStore G. Oliver
    Wodonga K. McMahon
    Wollongong R. James
    Zetland F. Macneall
    1. Promoter - Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Level 10/15 William Street, Melbourne VIC 3000.
    2. Competition Period - 12.01am (AEST) on 31/05/2019 to 11.59pm (AEST) on 31/08/2019
    3. Who can enter? - Only Australian residents who:
      1. are aged 18 or over; and
      2. are/become a PETstock Rewards member and have a valid phone number and email address associated with their membership.
      See www.petstock.com.au/ for membership details.
      Membership of the PETstock Rewards Program (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the PETstock Rewards Program available at Rewards Terms and Conditions page, as amended from time to time
    4. Who can't enter? - Directors, officers, management and employees (and their immediate families) of:
      1. the Promoter; and
      2. the agencies, companies or participating premises associated with this competition.
    5. The competition will run in participating PETstock outlets which are displaying promotional material (each an Outlet) in Australia including the PETstock online store at https://www.petstock.com.au (Website).
    6. Qualifying Purchase - One (1) of the following Royal Canin® products:
      Kitten in Gravy, Kitten in Jelly, Kitten in Loaf, Instinctive in Gravy Adult, Instinctive In Jelly Adult, Instinctive in Loaf Adult, Instinctive +7 in Gravy, Intense Beauty in Gravy, Intense Beauty in Jelly, Ultra Light in Gravy, Ultra Light in Jelly, Digestive Sensitive, Ageing +12 in Gravy, Ageing +12 in Jelly, Hairball Care in Gravy, Urinary Care in Gravy, Maine Coon Wet, British Shorthair Wet and Persian Wet (Participating Product)
    7. To enter, you must, during the Competition Period, make a Qualifying Purchase from an Outlet and at the time of purchase, have your PETstock Rewards card scanned or provide your PETstock Rewards account details to the cashier, or be logged into your PETstock online account.
      Entries will be recorded via the PETstock Rewards database and eligible entrants will automatically receive one (1) entry in the Promotion for each Participating Product purchased in a Qualifying Purchase during the Competition Period.
      Entries are deemed to be received at the time of receipt into the PETstock database.
    8. How many winners will there be and how will they be chosen? - There will be a separate prize draw for each Outlet. Each entry will be allocated in to one (1) draw depending on the Outlet where the Qualifying Purchase was made.
      A random electronic prize draw for each Outlet will be conducted by a representative of the Promoter at Prime Focus, Level 1, 500 Chapel Street, South Yarra, VIC 3141 (“Draw Location”) at 12.00pm (AEST) on 12/09/2019 (“Outlet Prize Draws”).
      The first eligible entrant drawn in each Outlet Prize Draw will win a Prize (subject to any verification and validation requirements being met as required by the Promoter).
      The following table highlights the number of Outlets that will run this Promotion per State/Territory:
      State / Territory No. of Participating Outlets Total Value of Prizes
      VIC 48 $26,399.52
      NSW 35 $19,249.65
      ACT 2 $1,099.98
      TAS 1 $549.99
      NT 2 $1,099.98
      QLD 25 $13,749.75
      SA 9 $4,949.91
      WA 14 $7,699.86
      Online Store 1 $549.99
      Total 137 $75,348.63

      The Promoter’s representative may draw reserve entries in each Outlet Prize Draw and record them in order to use in the instance an invalid entry or ineligible entrant is drawn, or a Prize is not claimed, in accordance with these Terms and Conditions (“Reserve Entries”)

    9. What can I win? - Each prize is a Petpals Cat Scratcher Everest Ultimate multi-level Carpet Sisal Tower (dimensions: 830mm x 630mm x 1750mm) valued at $549.99 (including GST) (“Prize”).
      WINNERS WILL BE REQUIRED TO RETURN TO THE PARTICIPATING OUTLET WHERE THEIR WINNING QUALIFYING PURCHASE WAS MADE TO COLLECT THEIR PRIZE.
      Any costs associated with collection of the Prize are the responsibility of the respective Prize winner.
      The Online Store Outlet Prize Draw winner’s prize will be delivered to their nominated Australian residential address, as confirmed with the winner upon notification.
      There is a limit of one prize per person (except for SA residents).
    10. Total prize pool - The total prize pool is $75,348.63.
    11. How many times can I enter? - You can enter multiple times per day. Entries will be recorded via the PETstock Rewards database and eligible entrants will automatically receive one (1) entry in the Promotion for each Participating Product purchased in a Qualifying Purchase. Each entry must be submitted separately in accordance with these Terms and Conditions.
    12. How and when will the winner/s be informed? - Winner/s will be notified by phone and in writing by email within two business days of determination. Winners will have their name and state/territory of residence published on the Website on 19/09/2019.
    13. Required Verification/Proof of Purchase - If requested by the Promoter, you must produce, within the time requested by the Promoter at its absolute discretion, appropriate photo identification or other documentation required by the Promoter to verify your identity, age, eligibility to participate in the Promotion and claim a prize (if won) and compliance with these Terms and Conditions. If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the entries submitted by the entrant will be deemed invalid. Entrants can only enter the Promotion using their own PETstock Rewards membership. Entrants who enter using multiple aliases will be disqualified. A prize will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction.
    14. Unclaimed prize/s - Prize claim date: 12.00pm (AEDT) on 12/12/2019. Unclaimed prize determination: 2.00pm (AEDT) on 17/12/2019 at the same location as the original draw/s. If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to distribute the prize/s amongst valid entrants who (if possible) have not already won an unclaimed prize. Any winner/s will be informed by phone and/or in writing by email within two business days of determination. Winner/s will have their name and state/territory of residence published on the Website on 19/12/2019. Winners of any prizes drawn in the unclaimed prize draw must accept their prize by 5pm (AEDT) on 28/02/2020.
    15. Collection and use of your personal information - If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name/s and image/s in any promotional or advertising activity. All information entrants provide (“Personal Information”) will be used for the purpose of administering this Promotion and awarding the prizes, and PETstock may disclose entrants' Personal Information to the Promoter and the Prompter’s contractors and agents to assist in conducting this Promotion and as required, to regulatory authorities. When an entrant becomes a PETstock Rewards member, the Personal Information provided by the entrant will be entered into a database and used by PETstock, PETstock’s related entities and agencies engaged by PETstock, for PETstock’s current and future promotional and marketing purposes. Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their PETstock Rewards membership by following the links at www.petstock.com.au/sign-in If the Promoter is unable to contact an entrant due to incorrect Personal Information in their PETstock Rewards membership, the entry(s) submitted by the entrant will be deemed invalid. The Promoter’s Privacy Policy (see Royal Canin's Privacy Policy and PETstock's Privacy Policy) includes information about:
      1. how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
      2. how to complain about a privacy breach and how the Promoter will deal with such a complaint
    16. Permit numbers - Authorised under: NSW Permit No. LTPS/19/33055
    17. These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.
    18. TYour entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. If you return a Qualifying Purchase your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
    19. If you or your entry are deemed by the Promoter to breach these Terms, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights
    20. You must not:
      1. tamper with the entry process;
      2. engage in any conduct that may jeopardise the fair and proper conduct of the competition;
      3. act in a disruptive, annoying, threatening, abusive or harassing manner;
      4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
      5. breach any law; or
      6. behave in a way that is otherwise inappropriate.
    21. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted including failure of any third parties to forward entry forms for inclusion in the draw, where relevant.
    22. The Promoter’s decision in connection with all aspects of this competition is final.
    23. Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities
    24. If publication will take place, by entering, you request that your full address not be published.
    25. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.
    26. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
    27. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).
    28. Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia.
    29. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.
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