20% Off Sale June 2017 Terms and Conditions

  1. The offer is available at all PETstock stores including online at PETstock.com.au.
  2. For online purchases the offer is only eligible for products. The cost for freight and delivery is not included as a part of the total transaction to receive the discount.
  3. Excludes Gift Card purchases, marked specials, PETstock grooming services, puppy school, PETstock Vet services, multi buys, prescription diet and equine products.
  4. Some limits may apply.
  5. PETstock will not be responsible for the lack of stock due to supplier issues.
  6. Range and styles may vary from store to store.
  7. Not available in conjunction with any other offer.
  8. Offer applies to RRP only.
  9. The offer is not redeemable for cash and cannot be used for donations to PETstock Assist
  10. The offer cannot be redeemed against a prior purchase, an existing lay-by or in conjunction with any other offer.
  11. The offer is subject to our general terms and conditions, delivery, returns and privacy policies which are available online at petstock.com.au
  12. The offer is not available to PETstock employees.
  13. The offer commences at 12:00am AEDST on Thursday 22nd June 2017 and strictly expires in stores at close of business, and online at 11.59pm AEDST on Saturday 24th June 2017.
  14. For any queries regarding this promotion call 13PETS or contact us via email (info@petstock.com.au)

Royal Canin Grooming Promo

    *Terms and conditions apply. Excludes veterinary diet. $20 discount voucher will be provided at the end of the service. $20 off voucher is single use and must be surrendered at time of purchase. Not to be used in conjunction with any other offer. Offer valid 01/06/17 to 31/08/17. Must be booked and paid for during the months of June to August 2017.

PETstock Chance to Win an Everest Cat Scratcher

Terms and Conditions of Entry for the "PETstock Chance to Win an Everest Cat Scratcher

  1. Information on how to enter and prize information form part of these terms and conditions of entry (Terms).
  2. Entry into the Promotion is deemed acceptance of these Terms.
  3. The entrant is responsible for ensuring his or her familiarity with these Terms at the time of participation. The Promoter’s decision not to enforce a specific restriction (whether communicated to an entrant or not) does not constitute a waiver of that restriction or of the Terms generally.
  4. All entrants acknowledge that the Promoter can rely on these Terms even if the Promoter only learns of a person’s ineligibility after the Promoter has awarded a prize to the ineligible person. Return of the prize or payment of its equivalent value to the Promoter may be required by the Promoter if this occurs.
  5. The Promoter’s decision in relation to any aspect of these Terms and the Promotion is final and binding on every person who enters. No correspondence will be entered into.
  6. The Promoter is Royal Canin Australia (ABN 88 092 020 178) Level 10/15 William Street, Melbourne VIC 3000.
  7. Outlets participating in this Promotion are PETstock bannered outlets located in Australia including the PETstock Online Store https://www.petstock.com.au (Participating Outlets). Participating Outlets will display promotion materials. If in doubt, an entrant may ask staff at an outlet whether or not they are participating in the Promotion.

  8. PROMOTION PERIOD

  9. The Promotion will commence at 00:01 AEST on 04/05/2017 and conclude at 23:59 AEST on 31/07/2017 (Promotion Period).

  10. WHO CAN ENTER

  11. Entry in the Promotion is only open to Australian residents aged 18 years and over who are registered PETstock loyalty card members, noting that the name of the loyalty card may change from time to time (PETstock Family Values Members) or who sign up to become a PETstock Family Values Member during the Promotion Period (but before making a Qualifying Purchase), excluding:
  12. (a) management, employees, directors and contractors of the Promoter, its related entities, the Participating Outlets and other agencies, firms or companies associated with the Promotion (including suppliers of the prizes);

    (b) a spouse, de-facto spouse, parent, guardian, child or sibling of a person referred to in paragraph 9(a) of these Terms;

    (c) persons who have breached the terms and conditions of any promotion run by or on behalf of the Promoter.

    (Eligible Entrant). The persons referred to in paragraph 9(b) of these Terms includes natural and non-natural relations (in the opinion of the Promoter) and the Promoter is responsible for determining whether a person is an Eligible Entrant in its absolute discretion.


    HOW TO ENTER

  13. To enter the Promotion, an Eligible Entrant must, during the Promotion Period, purchase any Eligible Product from a Participating Outlet while supplies last (Qualifying Purchase) and have their PETstock Family Values Member card scanned or provide their PETstock Family Values Member number at the time of purchase (Eligible Entry).
    An Eligible Product is any one of the following: Kitten Instinctive in Gravy, Kitten Instinctive in Jelly, Instinctive in Gravy Adult, Instinctive In Jelly Adult, Instinctive +7 in Gravy, Instinctive +7 in Jelly, Intense Beauty in Gravy, Intense Beauty in Jelly, Ultra Light in Gravy, Ultra Light in Jelly, Digestive Sensitive, Ageing +12 in Gravy, Ageing +12 in Jelly, Hairball Care in Gravy, Urinary Care in Gravy, Maine Coon Wet, British Shorthair Wet.
  14. Eligible Entrants will automatically receive one (1) entry into the Promotion for each Eligible Product purchased in a Qualifying Purchase, there is no limit to Eligible Entries on any given day during the Promotion.
  15. The Promoter is not responsible for technical difficulties with the entry mechanism.
  16. Entries are deemed to be received at the time of receipt into the PETstock database.

  17. VERIFICATION

  18. If requested by the Promoter, Eligible Entrants must produce, within the time requested by the Promoter at its absolute discretion:
  19. (a) appropriate photo identification or other documentation, required by the Promoter to verify their identity, age, eligibility to enter the Promotion and claim a prize (if won) and compliance with these Terms; and

    (b) their Proof of Purchase that corresponds to all entries they have submitted in the Promotion.

  20. If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the entry(s) submitted by the entrant will be deemed invalid. A prize will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction.
  21. Entrants can only enter the Promotion using their own PETstock Family Values membership. Entrants who enter using multiple aliases (i.e. multiple names, addresses and/or email addresses) will be disqualified.
  22. 17. If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.

  23. PRIZE DRAWS AND PRIZE INFORMATION

  24. There will be a separate prize draw for each Participating Outlet.
  25. A random electronic prize draw for each Participating Outlet will be conducted by a representative of the Promoter at Prime Focus, Level 1, 500 Chapel Street, South Yarra, VIC 3141] at 12 noon AEDT on 7/8/17 (Outlet Prize Draws).
  26. The first Eligible Entrant with an Eligible Entry drawn in each Outlet Prize Draw will win an Everest cat scratcher valued at $549.99 RRP (including GST) (Prize).
  27. WINNERS WILL BE REQUIRED TO RETURN TO THE PARTICIPATING OUTLET WHERE THEIR QUALIFYING PURCHASE WAS MADE TO COLLECT THEIR PRIZE. Any costs associated with collection of the Prize are the responsibility of the respective Prize winner.
  28. The following table highlights the number of outlets that will run this Promotion per State/Territory:

  29. State / Territory Number of Participating Outlets Prize Value (RRP (inc GST))
    VIC

    48

    $26,399.52
    NSW 33 $18,149.67
    ACT  3 $1,649.97
    TAS/NT  3 $1,649.97
    QLD 24 (23 currently with 1 potentially to open during this time) $13,199.76
    SA  9 $4,949.91
    WA  14 (13 currently with 1 potentially to open during this time) $7699.86
    ONLINE  1 $549.99
    New Zealand  12 (9 currently with 3 potentially to open during this time) $6,599.88
    Total 147 $80,848.53

    NOTIFICATION OF PRIZE WINNERS

  30. Prize winners will be notified in writing and by phone. Prize winners of Participating Outlets located in South Australia will also be advertised in The Australian on 11/8/2017.

  31. UNCLAIMED PRIZE DRAW (IF ANY)

  32. If a Prize is won by an Eligible Entrant and they do not claim their Prize by 11.00 AEST on 2/11/17, a random electronic re-draw will be conducted at 12 noon AEST on 6/11/17 at the Draw Location by a representative of the Promoter from all remaining Eligible Entries received in the respective Outlet Prize Draw, subject to any directions from the relevant state and/or territory gaming departments (Re-Draw).

  33. NOTIFICATION OF RE-DRAW PRIZE WINNER/S (IF ANY)

  34. Re-Draw winner/s (if any) will be notified in writing and by phone. Re-Draw winners of Participating Outlets located in South Australia (if any) will also be advertised in The Australian on 10/11/17.

  35. GENERAL

  36. The total value of all Prizes available to be won in the Promotion is $80,848.53 RRP (including GST).
  37. There will be 147 Participating Outlets taking part in the Promotion.
  38. The Promoter accepts no responsibility for any variation in the value of the Prizes from the time of printing Promotion materials.
  39. If the Promoter is unable to provide a Prize winner with the nominated prize, the Promoter reserves the right to supply an alternative prize of similar monetary value to the nominated Prize, subject to any directions given by state and/or territory gaming departments.
  40. The Promoter accepts no responsibility for any entries not received for any reason during the Promotion Period. No responsibility will be taken for lost, late or misdirected entries.
  41. The Promoter does not warrant that the entry mechanism will be available, or a Participating Outlets will be open, at all times during the Promotion Period.
  42. If, for any reason, the Promotion is not capable of being run as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion, the Promoter reserves the right in its absolute discretion to take any action that may be available to it, subject to state and/or territory regulations, including cancelling, terminating, modifying or suspending the Promotion.
  43. Any entrant who, in the opinion of the Promoter, tampers or interferes with the entry or draw mechanism in any way, engages in any unlawful or improper conduct which jeopardises or is likely to jeopardise the fair or proper conduct of the Promotion, or who does not properly comply with the entry process, will be ineligible to win.
  44. The:
  45. (a) Promoter, the Promoter's related entities, the Participating Outlets and all agencies associated with the Promotion; and

    (b) the employees, agents, directors and contractors, of all entities referred to in paragraph 36(a),

    shall not be liable for any loss or claim, action, demand, liability, damage, cost, expense or personal injury whatsoever (including but not limited to any direct, indirect or consequential loss), incurred, suffered or sustained by any person or entity (without limitation) in connection with, or arising from, the Promotion or acceptance of a Prize, except that which cannot be excluded by law (in which case that liability is limited to the maximum extent allowable by law).

  46. The Promoter accepts no responsibility for any tax liabilities that may arise from winning a Prize.
  47. Prize winners must, at the Promoter's request, participate in any Promotion activity (such as publicity and photography) relating to winning a Prize, free of charge, and they consent to the Promoter using their name and image in any future promotional material.
  48. CAUTION: Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the promoter reserves the right to seek damages to the fullest extent permitted by law.

  49. PERSONAL INFORMATION

  50. Immediately upon submission by an entrant, all entries become the sole property of the Promoter.
  51. All information entrants provide (Personal Information) will be used by the Promoter for the purpose of administering this Promotion and contacting the winners.
  52. Should an entrant's Personal Information change during the Promotion Period, it is the entrant's responsibility to notify the Promoter by emailing info@petstock.com.au
  53. The Promoter may disclose entrants' Personal Information to its contractors and agents to assist in conducting this Promotion and as required, to Australian regulatory authorities.

  54. PRIVACY POLICY

  55. The Promoter (we, us or our) collects your personal information when you submit an entry to this Competition, including the personal information provided by Nominated Clubs.
  56. We collect this personal information for the purposes of your entry into the Competition, and to send you marketing communications about our brands, products and/or services. We may also use the personal information you give us to provide prizes, for consumer care and research purposes, and for other purposes, as described in our privacy policy.
  57. If we do not collect the personal information you have provided in the entry form, you may not be able to submit a valid entry into the Competition and may not be able to receive communications about our brands, products and services which may be of interest to you.
  58. We may disclose your personal information to our family of companies and to our vendors or service providers. We require these companies to comply with the Australian privacy laws that apply to your personal information.
  59. Our privacy policy at http://www.mars.com/global/policies/privacy/pp-australia-en.aspx contains information about:
    • how you may access the personal information that is held by us and seek correction of such information; and
    • how you may complain about a breach of the Australian Privacy Principles, or a registered privacy code that binds us, and how we will deal with such a complaint.
  60. If you need to contact us, or have any questions, please use the online contact form or the other contact details on our Contact Page.
    Authorised under Permit Number – NSW: LTPS/17/12504. SA: T17/494.

Online Only

    Available for online home delivery and Click & Collect orders only, not redeemable in store and not redeemable in conjunctionwith any other offers. No rainchecks. Offer ends 11:59pm AEST on the advertised end date or while stocks last.

PETstock Chance to Win a Renault Clio Expression Promotion

Terms And Conditions Of Entry For The “Petstock Chance To Win A Renault Clio Expression Promotion” (Promotion)

  1. Information on how to enter and prize information form part of these terms and conditions of entry (Terms).
  2. Entry into the Promotion is deemed acceptance of these Terms.
  3. The entrant is responsible for ensuring his or her familiarity with these Terms at the time of participation. The Promoter’s decision not to enforce a specific restriction (whether communicated to an entrant or not) does not constitute a waiver of that restriction or of the Terms generally.
  4. All entrants acknowledge that the Promoter can rely on these Terms even if the Promoter only learns of a person’s ineligibility after the Promoter has awarded the prize to the ineligible person. Return of the prize or payment of its equivalent value to the Promoter may be required by the Promoter if this occurs.
  5. The Promoter’s decision in relation to any aspect of these Terms and the Promotion is final and binding on every person who enters. No correspondence will be entered into.
  6. The Promoter is PETstock Pty Ltd ABN: 80 098 394 588 of PETstock National Head Office, 121 Lydiard St North, Ballarat, VIC 3350 (Promoter).
  7. Stores participating in this Promotion are PETstock bannered stores located in Australia including the PETstock online store available at www.petstock.com.au (Participating Stores). Participating Stores will display promotion materials. If in doubt, an entrant may ask staff at a store whether or not they are participating in the Promotion.
  8. PROMOTION PERIOD

  9. The Promotion will commence at 00:01 AEST on 29/05/2017 and conclude at 23:59 AEST on 30/06/2017 (Promotion Period).
  10. WHO CAN ENTER

  11. Entry in the Promotion is only open to Australian residents aged 18 years and over who are registered PETstock Rewards member or who sign up to become a PETstock Rewards member during the Promotion Period (but before making a Qualifying Purchase), excluding:
    1. management, employees, directors and contractors of the Promoter, its related entities, the Participating Stores and other agencies, firms or companies associated with the Promotion (including suppliers of the prize);
    2. a spouse, de-facto spouse, parent, guardian, child or sibling of a person referred to in paragraph 9(a) of these Terms;
    3. persons who have breached the terms and conditions of any promotion run by or on behalf of the Promoter,

    (Eligible Entrant). The persons referred to in paragraph 9(b) of these Terms includes natural and non-natural relations (in the opinion of the Promoter) and the Promoter is responsible for determining whether a person is an Eligible Entrant in its absolute discretion.

    HOW TO ENTER

  12. To enter the Promotion, an Eligible Entrant must, during the Promotion Period, purchase any Comfortis® 3 pack, Tidy Cats®, Fancy Feast® or Hill’s Science Diet® feline product (Eligible Product) from a Participating Store (Qualifying Purchase) and provide their PETstock Rewards membership details at the time of purchase (Eligible Entry).
  13. Eligible Entrants will automatically receive one (1) entry in the Promotion for each Eligible Product purchased in a Qualifying Purchase.
  14. The Promoter is not responsible for technical difficulties with the entry mechanism.
  15. Entries are deemed to be received at the time of receipt into the PETstock database.
  16. VERIFICATION

  17. Eligible Entries will be recorded via the PETstock Rewards membership database.
  18. If requested by the Promoter, Eligible Entrants must produce, within the time requested by the Promoter at its absolute discretion, appropriate photo identification or other documentation, required by the Promoter to verify their identity, age, eligibility to enter the Promotion and claim the prize (if won) and compliance with these Terms.
  19. If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the entry(s) submitted by the entrant will be deemed invalid. The Prize will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction.
  20. Entrants can only enter the Promotion using their own PETstock Rewards membership. Entrants who enter using multiple aliases (i.e. multiple names, addresses and/or email addresses) will be disqualified.
  21. If more than one person attempts to claim the prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.
  22. PRIZE DRAW AND PRIZE INFORMATION

  23. A random electronic prize draw will be conducted by a representative of the Promoter at Prime Focus, Level 1, 500 Chapel St, South Yarra, VIC 3141 (Draw Location) at 12 noon AEST on 14/07/2017 (Prize Draw).
  24. The Promoter may draw reserve entries in the Prize Draw and record them in order to use in the instance an invalid entry or ineligible entrant is drawn, in accordance with these Terms.

  25. The first Eligible Entrant with a valid entry drawn in the Prize Draw will win a 2016 plated Renault Clio Expression in red, with automatic transmission, valued up to $25,520 RRP inclusive of GST and all on road costs including dealer delivery charges, stamp duty, 12 months registration and 12 months compulsory third party insurance (Prize). The Prize excludes any additional options and accessories.
  26. PRIZE CONDITIONS

  27. The colour of the Prize to be awarded is red. No choice of colour available. Colour is subject to availability and does not include metallic paint.
  28. The Prize will be delivered to the winner’s nearest Renault dealership between September 2017 and December 2017. The Prize winner will be required to make their own way at their own expense to the dealership in order to collect the Prize.
  29. The Prize is not transferable, exchangeable or redeemable for cash. The Prize must be taken as offered and may not be varied.
  30. The Prize value is correct at time of printing and no responsibility is accepted for any variation in the value of the Prize.
  31. Any number plate details used in promotional materials are representational only. The Promoter may require the winner to register the Prize with number plates provided, number plates will be brand related and the winner will be required to retain the number plates on the Prize for a minimum of 12 months from registration.
  32. In accepting the Prize, the winner acknowledges that the winner may incur ongoing costs associated with the Prize vehicle which are the entire responsibility of the winner.
  33. The Prize winner must provide the Promoter with their full name, address and current Australian driver’s license prior to the awarding of the Prize vehicle. The Prize winner must provide the Promoter with certified copies of all required documentation as and when required by the Promoter before the Prize vehicle is awarded.
  34. If the Prize winner is, through any legal incapacity or otherwise, unable to register the Prize in his or her name then he/she may, notwithstanding any other provision of these Terms, transfer the Prize to another person with legal capacity for the purpose of registering the Prize in Australia. 
  35. The Prize must be registered before the Prize vehicle can be collected.
  36. The Prize winner must, if requested by the Promoter, agree to and sign:
  37. an eligibility form confirming their compliance with these Terms and eligibility to accept the Prize; and/or
  38. a liability release in a form to be determined by the Promoter in its discretion.
  39. In the case of failure to return the signed eligibility form or release and indemnity, this will result in the disqualification of that entrant from the Promotion. 

    NOTIFICATION OF PRIZE WINNER

  40. Prize winner will be notified in writing and by phone and will also be advertised in The Australian on 09/08/2017.

  41. PRIZE RE-DRAW (IF ANY)

  42. If the Prize is won by an Eligible Entrant and they do not claim their Prize or the Prize is returned to the Promoter by 12 noon AEDT on 16/10/2017 a replacement winner will be chosen from the reserve entries drawn under paragraph 19. If there are no available reserve entries, a random electronic re-draw will be conducted at 12 noon AEDT on that date at the Draw Location by a representative of the Promoter from all remaining entries received in the Promotion, subject to any directions from the relevant state and/or territory gaming departments (Prize Re-Draw).
  43.  

    NOTIFICATION OF RE-DRAW PRIZE WINNER (IF ANY)

  44. Prize Re-Draw winner (if any) will be notified in writing and by phone and will also be advertised in The Australian on 09/11/2017.
  45. GENERAL

  46. The Promoter accepts no responsibility for any variation in the value of the Prize from the time of printing Promotion materials.
  47. If the Promoter is unable to provide the Prize winner with the nominated Prize, the Promoter reserves the right to supply an alternative prize/prize component of similar monetary value to the nominated Prize, subject to any directions given by state and/or territory gaming departments.
  48. The Promoter accepts no responsibility for any entries not received for any reason during the Promotion Period. No responsibility will be taken for lost, late or misdirected entries.
  49. The Promoter does not warrant that the entry mechanism will be available, or the Participating Stores will be open, at all times during the Promotion Period.
  50. If, for any reason, the Promotion is not capable of being run as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion, the Promoter reserves the right in its absolute discretion to take any action that may be available to it, subject to state and/or territory regulations, including cancelling, terminating, modifying or suspending the Promotion.
  51. Any entrant who, in the opinion of the Promoter, tampers or interferes with the entry or draw mechanism in any way, engages in any unlawful or improper conduct which jeopardises or is likely to jeopardise the fair or proper conduct of the Promotion, or who does not properly comply with the entry process, will be ineligible to win.
  52. The:
    1. Promoter, the Promoter's related entities, the Participating Stores and all agencies associated with the Promotion; and
    2. the employees, agents, directors and contractors, of all entities referred to in paragraph 40(a),

    shall not be liable for any loss or claim, action, demand, liability, damage, cost, expense or personal injury whatsoever (including but not limited to any direct, indirect or consequential loss), incurred, suffered or sustained by any person or entity (without limitation) in connection with, or arising from, the Promotion or acceptance of the Prize, except that which cannot be excluded by law (in which case that liability is limited to the maximum extent allowable by law).

  53. The Promoter accepts no responsibility whatsoever for any tax liabilities that may arise from winning or receiving the benefit of the Prize and independent financial advice should be sought by the winner.
  54. The Prize winner must, at the Promoter's request, participate in any Promotion activity (such as publicity and photography) relating to winning the Prize, free of charge, and they consent to the Promoter using their name and image in any future promotional material.
  55. CAUTION: Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the promoter reserves the right to seek damages to the fullest extent permitted by law.
  56. PERSONAL INFORMATION

  57. Immediately upon submission by an entrant, all entries become the sole property of the Promoter.
  58. All information entrants provide (Personal Information) will be used by the Promoter for the purpose of administering this Promotion and contacting the winner.
  59. It is an entrant’s responsibility to ensure their Personal Information held by the Promoter as part of the PETstock Rewards membership is up to date.  Entrants may check their Personal Information by sending an email to info@petstock.com.au or by calling PETstock Head Office on 13 7387.  Entrants may change their Personal Information by emailing info@petstock.com.au or by sending a letter to PETstock Customer Service, 121 Lydiard St North, Ballarat VIC 3350.
  60. If the Promoter is unable to contact an entrant due to incorrect Personal Information in their PETstock Rewards membership, the entry(s) submitted by the entrant will be deemed invalid.
  61. The Promoter may disclose entrants' Personal Information to its contractors and agents to assist in conducting this Promotion and as required, to Australian regulatory authorities.
  62. PRIVACY POLICY

  63. Entrants may view the Promoter’s privacy policy by visiting https://www.petstock.com.au/privacy-policy
  64. The Privacy Policy details how a privacy complaint can be made.

  65. The Promoter is bound by the Australian Privacy Principles in the Privacy Act 1988 (The Privacy Amendment (Enhancing Privacy Protection) Act 2012).

Authorised under Permit Numbers – NSW LTPS/17/12370, SA T17/436 & ACT TP 17/00456.

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