Gift Cards

Give your friends, family and coworkers the gift of spoiling their pets at their local Petstock Store.

Send by Post, give the gift of a physical Petstock Gift Card

Gift Card FAQS

When can I use my Gift Card

Gift Cards may currently only be redeemed in participating Petstock stores within Australia and cannot be redeemed online unless otherwise stated.

Your Gift Card may only be used to make purchases up to the initial Gift Card value or the Remaining Gift Card Value. If you wish to make a purchase for an amount that exceeds the Gift Card value or the Remaining Gift Card Value, you must pay the excess using another payment method.

How do I use my Gift Card?

Making a purchase in-store with your Gift Card

Present your Gift Card at the point of sale at a Petstock store with the merchandise that you wish to purchase using that Gift Card. The transaction will be completed when the balance has reduced on your Gift Card. No change will be given for any Remaining Gift Card Value. The Remaining Gift Card Value may be used in whole or part against future purchases. You agree that we can reduce the Remaining Gift Card Value by the value of all purchases of goods and services that are authorised by you.

I don’t have a pet, can I exchange this gift card for cash?

Do Petstock Gift Cards expire?

I’ve lost my gift card, can you help?

Our Gift Card Terms and Conditions

You can check your Gift Card balance at any time in-store, or by calling 13 PETS (13 73 87)

Key terms and conditions of use: This card is not redeemable for cash and cannot be used for payment of credit or retailer accounts; Cannot be reloaded and is partially redeemable.

Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Cash will not be given for any unused balance. Purchases exceeding balance require difference paid by other method. Petstock may update these Terms of Use from time to time to reflect changes to its business practices or legal obligations. Any changes will apply to Gift Cards issued after the updated Terms of Use are published.

Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies a consumer may have under the Australian Consumer Law or other applicable legislation that cannot be excluded, restricted or modified.