Promotion Terms and Conditions
Dental & Joint Giveaway 2026
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The Petstock Social Media Competition is open to Australian residents only, aged 18 years and over excluding employees of Petstock Group & Woolworths Group including their families. This also includes any other organisation linked to the competition in any way. By entering the Competition, you are agreeing to these terms and conditions.
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To enter, eligible entrants must complete the applicable entry requirements below:
Facebook: Like the giveaway post and share a photo of your pet’s best smile.
Instagram: Follow the official Petstock Instagram account, like the giveaway post, and tag a friend in the comments. -
No maximum number of entries! Users can enter as many times as they like.
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Promotion commences on Friday the 7th of August 2026 and concludes at 10am Melbourne time, Australia, Monday the 10th of August 2026.
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The Facebook and Instagram prize packages each include a selection of dental and joint care products valued at up to AUD $100, plus an AUD $250 Petstock voucher. Products featured in promotional materials are for illustrative purposes only and are not guaranteed to be included in the prize package.Petstock’s Social Team will choose the winners based on the conditions of entry. Petstock’s decision is final, and no discussions will be entered into regarding the entries in the competition or the winner.
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Entering the competition does not guarantee a prize.
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The winners will be selected by the Petstock Social Team based on the meeting the above criteria.
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Winners will be notified via direct message on the platform of entry; however, if a Facebook profile is set to private, a comment will be placed on the entrant's post instructing them to initiate contact. Winners will have 48hours to provide relevant details to claim their prize.
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Petstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
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The promoter is Petstock Pty Ltd (ABN 80 098 394 588) of 1 Humffray St N, Bakery Hill VIC 3350.
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The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
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The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
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The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.
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If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
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The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
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The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
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The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
17.1. Please click here for details of Petstock’s privacy policy
17.2. Petstock will have the rights to re-share any content shared during the competition as per the Petstock Social Media Terms & Conditions | Petstock.com.au
Free Same Day Delivery over $135.
Free Same day delivery offer valid online & through the petstock app only. The delivery is only available up to 10km radius from nearest store, & in selected postcodes. No coupon is required. Cart value needs to exceed $135 for the offer to automatically apply in cart.
Offer will only apply when you have selected Same day delivery in cart, selected a store with avilable stock & have a value of cart exceeding $135. Standard Shipping orders will not automatically change to same day, and same day needs to be selected at cart for offer to apply. Order must be place by 4pm local time to receive it that same day, otherwise orders after 4pm will be sent next day. Authority to leave will automatically be selected at checkout.
You will only be able to complete an order for same day delivery if all the items in your basket are available, and you local selected store has stock. Same day Delivery is not available on all products and exclusions apply including but not limited to Fish Tanks, Live Animals, and big & bulky items. Offer and prices are subject to change. Max order weight is 55kg. Free same day offer ends Mar 31, 2026.
Petstock SA UNLIMITED Petwash Subscription
- Must be a Petstock Rewards Member to be eligible for the Unlimited PETwash Subscription. Not a Member? Sign up today it’s free.
- The Unlimited PETwash is limited to one (1) dog per subscription, upon sign up we allocate your subscription against each individual dog’s breed, colour & name.
- Unlimited PETwash allows for unlimited washes for each subscribed dog, which is renewed every 4 weeks (28 days) from the date of activation.
- The PETwash service is ‘Do It Yourself’, however at all times Petstock staff are trained to assist, should you need any guidance operating our PETwash facilities.
- PETwash is limited to use within our store opening hours, Petstock reserve the right to close or alter store opening hours
- No other discounts/special offers are valid in conjunction with the Unlimited PETwash subscription.
- To cancel your subscription, you must request this in writing by email to sophie.weller@petstock.com.au.
- No refund or credit is given for any unused portion of the monthly subscription in the event of early cancellation.
- Seven (7) days notice must be given for any cancellation.
- In the event of any pricing, terms and conditions changes, this will be communicated to you in writing by post/email.
- Your Unlimited Monthly Subscription is taken in advance of services rendered.
- Price changes will take immediate effect for new customers, and will be applied after 30 days notice to existing customers.
- Ezidebit charge a dishonour fee of $21.90 in the event insufficient funds are in your account on the date it attempts to take your monthly subscription fee.
Lapsed Coupon
Petstock coupons are not redeemable for cash and cannot be used for payment of credit or Petstock retailer accounts. Must spend a minimum of $20 to be redeemed and can only be used in a single transaction. Purchases exceeding balance require a different payment method. Valid until the expiry identified on the email. Must be used in the member account linked to the email address the voucher was sent to. Excludes all gift cards, Prescription Diet, multi buy offers, equine products and all services including Petstock Vet and donations to the Petstock Foundation.
Anniversary Coupon
Petstock coupons are not redeemable for cash and cannot be used for payment of credit or Petstock retailer accounts. Must spend a minimum of $10 to be redeemed and can only be used in a single transaction. Purchases exceeding balance require a different payment method. Valid until the expiry identified on the email. Must be used in the member account linked to the email address the voucher was sent to. Excludes all gift cards, Prescription Diet, multi buy offers, equine products and all services including Petstock Vet and donations to the Petstock Foundation.
Echuca 20% off almost everything
Offer valid Saturday 1st August 2026 – Sunday 2nd August 2026 at Petstock Country Supplies Echuca only. Excludes Treat of the Month, Toy of the Month, Live Animals, Every Day Multibuys, Services, Gift Cards, Petstock Foundation Donations & Adoptions. Not available online or for special orders. Retail quantities only. Not redeemable for cash or to be used in conjunction with any other offer. No Rainchecks.
Ballina 20% off horse, chicken & hobby farm range
Offer valid Saturday 29th August 2026 – Sunday 30th August 2026 at Petstock Country Supplies Ballina only. Excludes Treat of the Month, Toy of the Month, Live Animals, Every Day Multibuys, Services, Gift Cards, Petstock Foundation Donations & Adoptions. Not available online or for special orders. Retail quantities only. Not redeemable for cash or to be used in conjunction with any other offer. No Rainchecks.
Leah Itsines x ACANA
Leah Itsines Promotion Terms & Conditions: Promotion valid from 12:01 AM AEST on 1 August 2026 to 11:59 PM AEST on 31 October 2026, while stocks last. Open to Australian residents aged 18 years or older. To redeem, enter the promotion code at online checkout at www.petstock.com.au. Limit of one (1) redemption per customer, per transaction. Discount value is 20% off the total retail value (inclusive of GST) and applies strictly to the ACANA/ORIJEN product range. Voucher/code is non-transferable, non-refundable, cannot be exchanged for cash or credit, and cannot be combined with any other offer. The Promoter reserves the right to withdraw, suspend, amend, or terminate this promotion, these terms, or any voucher code at any time without prior notice at its sole discretion. Shipping, delivery, or retailer-specific service fees are excluded.
Everyday Rewards Bonus Points Offer | Royal Canin Buy 2 Get 1 Free Dog & Cat Wet Food Cartons
Terms and Conditions
*Collect 10x points on participating products from Royal Canin when you buy two Royal Canin Dog and Cat wet food cartons, plus you will get one carton free^.
Offer available from 00:01 AEST 25/08/2026 to 23:59 AEST 28/09/2026.
Where
These offers are available in-store and online at Petstock.
Who
This offer is personal to you and will be available only on your Everyday Rewards Card. You will need to create an online account at petstock.com.au if you don't have one already, and link your registered Everyday Rewards account in your Petstock Rewards 'My Account and Rewards' page to enjoy this offer.
How it works
To collect 10x points, you must purchase 2 (two) participating Royal Canin products at Petstock in-store or online (see below for participating products and exclusions). 10x points equals 1 (one) standard Everyday Rewards point and 9 (nine) additional Everyday Rewards points per dollar spent on products included in this offer. You must ensure your registered Everyday Rewards Card is linked to your Petstock Rewards account at checkout prior to completing your transaction in-store or online. This offer can be enjoyed multiple times during the offer period. If you are eligible for multiple points boosters on the same product, 1 (one) standard Everyday Rewards point per dollar will be collected once only for all such points boosters, plus the applicable number of additional points. To enjoy your offer in-store, provide your Everyday Reward Card number to link and scan your Everyday Rewards Card before completing the transaction. To enjoy your offer online at petstock.com.au, ensure your registered Everyday Rewards Card number is linked to your online account at checkout. For all online transactions, orders need to be placed by 23:59 AEST 28/09/2026 to qualify for the points booster. See https://www.petstock.com.au/pages/petstock-rewards for full terms and conditions and delivery areas for Petstock purchases.
Participating products
This offer is valid on participating products from Royal Canin. See here for participating products.
When will I get my points?
For in-store transactions, points can take up to 14 business days from the date of purchase to be loaded onto your Everyday Rewards Card. For online orders, points can take up to 14 business days from the date of pick up or delivery to be loaded on to your Everyday Rewards Card.
Collect 1 point per $1
You will collect 1 point for every $1 spent in-store & online at Petstock. Excludes services, gift cards, adoption fees, gas bottle sales and refills, freight and business trade account purchases. You will not collect points on any of these exclusions. Points can take up to 14 business days from the date of purchase to be loaded onto your Everyday Rewards Card.
Exclusions
There are a number of purchases on which you won't collect points. Qualifying spend excludes: Veterinary services, grooming, puppy school, dog wash, pet adoption, pet sitting, gift cards, freight, gas bottle sales and refills, microchipping and trade customers. For full details, see this FAQ.
^Royal Canin Buy 2 Get 1 Free Dog & Cat Wet Food Cartons.
Offer valid from 12:01am (AEST) Tuesday 25 August 2026 to 11:59pm (AEST) Monday 28 September 2026, online and in-store. Retail quantities only, while stocks last. To redeem the offer, three eligible cartons must be purchased in a single transaction. The lowest-priced eligible carton will be free. Excludes Puppy and Kitten Health Nutrition cartons (195g and 410g), 195g and 410g Mini, Medium and Maxi cans, and all single packs.
In addition to the above terms and conditions, by participating in the Everyday Rewards program you agree to the Everyday Rewards Terms and Conditions.
Bonus Coupon - Grooming
The 25% off Dog Food Coupon is printed out to selected members.
Coupon will provide discount to 1 Dog Food item when applied.
Not Transferable, or redeemable for cash.
Cannot be altered or swapped for another product. Voucher not redeemable online.
Limit to one voucher per transaction.