Promotion Terms and Conditions
Easter Giveaway 2026
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The Petstock Social Media Competition is open to Australian residents only, aged 18 years and over excluding employees of Petstock Group & Woolworths Group including their families. This also includes any other organisation linked to the competition in any way. By entering the Competition, you are agreeing to these terms and conditions.
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To enter the winner must: Eligible entrants must follow the official Petstock account like the giveaway post, and either leave a comment (Facebook) or tag a friend (Instagram) to verify their entry.
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No maximum number of entries! Users can enter as many times as they like.
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Promotion begins on Thursday the 2nd of April 2026 and commences at 9am Melbourne time, Australia, Tuesday the 7th of April 2026.
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The Facebook prize package includes a selection of dog products valued at up to $150 and a $150 Petstock voucher, while the Instagram prize package comprises a selection of cat products valued at up to $150 and a $150 Petstock voucher. Petstock’s Social Team will choose the winners based on the conditions of entry. Petstock’s decision is final, and no discussions will be entered into regarding the entries in the competition or the winner.
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Entering the competition does not guarantee a prize.
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The winners will be selected by the Petstock Social Team based on the meeting the above criteria.
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Winners will be notified via direct message on the platform of entry; however, if a Facebook profile is set to private, a comment will be placed on the entrant's post instructing them to initiate contact. Winners will have 48hours to provide relevant details to claim their prize.
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Petstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
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The promoter is Petstock Pty Ltd (ABN 80 098 394 588) of 1 Humffray St N, Bakery Hill VIC 3350.
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The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
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The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
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The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.
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If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
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The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
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The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
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The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
17.1. Please click here for details of Petstock’s privacy policy
17.2. Petstock will have the rights to re-share any content shared during the competition as per the Petstock Social Media Terms & Conditions | Petstock.com.au
Toowoomba & Toowoomba City 20% Off*
Offer valid Saturday 14 March – Sunday 15 March at Petstock Toowoomba and Petstock Toowoomba City only. Excludes Treat of the Month, Toy of the Month, Live Animals, Every Day Multibuys, Services, Gift Cards, Petstock Foundation Donations & Adoptions. Not available online or for special orders. Not redeemable for cash or to be used in conjunction with any other offer.
DIY Dog Wash Giveaway Competition February 2026
- Eligibility
The Petstock DIY Dog Wash Giveaway Competition is open to Australian residents aged 18 years and over who are Petstock members. Employees of Petstock, their families, and any associated organisations are excluded from entry. - Acceptance of Terms
Entry into the competition constitutes acceptance of these terms and conditions. Any entry not in compliance with these terms is invalid. - How to Enter
To enter, participants must:
- Comment a photo of their pet in a Petstock DIY Dog Wash.
- Be a current Petstock Member. Participants are limited to one entry per person (defined as one entry per Petstock membership number).
- Promotion Period
The competition begins at 4.00 PM AEDT on Wednesday, 11th February 2026, and closes at 9:00 AM AEDT on Wednesday, 18th February 2026. - Prizes
- Twenty winners will be chosen from the comments left on the competition specific Facebook post.
- Each winner will receive $10 Pet Cash applied to their Petstock membership account. This $10 can be used on the DIY Dog Wash service and other products.
- Winners will be selected by Petstock's social media team based on compliance with entry conditions. Petstock's decision is final, and no correspondence regarding the outcome will be entered into.
- Entrants are not guaranteed a prize.
- Winner Notification
Winners will be contacted privately via direct message on the Facebook. Participants should ensure they are able to receive the message based on their setting and message preferences. They will not be publicly announced. If a winner does not claim their prize by 3:00 PM AEDT on Friday, 20th February 2026, Petstock reserves the right to redraw the prize to another participant. - Winner Verification
Petstock reserves the right, at any time, to verify the validity of entries and to request proof of a participant’s eligibility (including a participant’s identity, age and place of residence). Petstock may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this promotion, if the entrant: a) fails to verify eligibility to enter the promotion to the Petstock’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the promotion; c) submits an entry which in Petstock’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the promotion which in Petstock’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the promotion and/or Petstock. This includes where entrants share receipts or product labels to enter the promotion or where entrants use multiple names or addresses to register multiple entries. Failure by the Petstock to enforce any of its rights at any stage does not constitute a waiver of those rights. - Entry Submission Responsibility
Petstock accepts no responsibility for any incomplete, incorrectly submitted, late, corrupt, or misdirected entries, claims, or correspondence. This includes but is not limited to technical, communication and network malfunctions or any other errors such as omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. Petstock has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them. Petstock is not liable for any consequences of user error including (without limitation) any costs incurred. Any entries that fail to reach Petstock by the closing date will also be deemed invalid. - Promoter Information
The Promoter of this competition is Petstock Pty Ltd (ABN 80 098 394 588), 121 Lydiard Street North, Ballarat Central, VIC, 3350. - Tampering and Fraudulent Activity
Petstock reserves the right to disqualify any entrant who tampers with the entry process, submits a fraudulent entry, fails to comply with these terms and conditions, or engages in disruptive, misleading, or damaging behaviour. This includes, but is not limited to, multiple entries from the same individual using false details. - Promoter’s Rights
Petstock reserves the right to modify, suspend, or cancel the competition including disqualifying any participant, if unforeseen circumstances arise beyond its control that compromise the integrity or fairness of the competition. - Limitation of Liability
Petstock, its affiliates, and agencies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury, or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or the use of prizes, except where such liability cannot be excluded by law (in which case that liability is limited to the minimum allowable by law). - Prize Distribution
Petstock and its agencies accept no responsibility for delays or damage to prizes in transit. - Privacy
By entering the competition, participants consent to the collection and use of their personal information by Petstock for the purpose of conducting this competition. Collected information may also be used for the purposes specified in Petstock’s privacy policy. Petstock may disclose entrants’ personal information to companies and agencies connected with this promotion.
For more details, please refer to Petstock’s privacy policy.
Petstock reserves the right to re-share any content shared during the competition as per Petstock Social Media Terms & Conditions.
Free Same Day Delivery over $135.
Free Same day delivery offer valid online & through the petstock app only. The delivery is only available up to 10km radius from nearest store, & in selected postcodes. No coupon is required. Cart value needs to exceed $135 for the offer to automatically apply in cart.
Offer will only apply when you have selected Same day delivery in cart, selected a store with avilable stock & have a value of cart exceeding $135. Standard Shipping orders will not automatically change to same day, and same day needs to be selected at cart for offer to apply. Order must be place by 4pm local time to receive it that same day, otherwise orders after 4pm will be sent next day. Authority to leave will automatically be selected at checkout.
You will only be able to complete an order for same day delivery if all the items in your basket are available, and you local selected store has stock. Same day Delivery is not available on all products and exclusions apply including but not limited to Fish Tanks, Live Animals, and big & bulky items. Offer and prices are subject to change. Max order weight is 55kg. Free same day offer ends Mar 31, 2026.
Plutos Dog Chews Survey
Open to Australian residents aged 18+ who are Petstock members and have purchased at least one (1) Plutos Dog Chew between 01/08/2025 and 11:59pm 04/02/2026. The survey period commences on 08/02/2026 and concludes at 11:59pm AEST on 08/03/2026. To qualify for the reward, members must complete the Plutos Dog Chew Survey in full via the unique link provided. A reward of $10.00 Pet Cash will be applied to the linked Petstock member account by 11:59pm on 15/03/2026. Limit of one (1) reward per eligible member. Pet Cash is non-transferable and subject to standard Petstock Brand Terms and Conditions. Promoter: Petstock Pty Ltd (ABN: 80 098 394 588), 1 Humffray Street North, Bakery Hill, VIC, 3350.
Petstock SA UNLIMITED Petwash Subscription
- Must be a Petstock Rewards Member to be eligible for the Unlimited PETwash Subscription. Not a Member? Sign up today it’s free.
- The Unlimited PETwash is limited to one (1) dog per subscription, upon sign up we allocate your subscription against each individual dog’s breed, colour & name.
- Unlimited PETwash allows for unlimited washes for each subscribed dog, which is renewed every 4 weeks (28 days) from the date of activation.
- The PETwash service is ‘Do It Yourself’, however at all times Petstock staff are trained to assist, should you need any guidance operating our PETwash facilities.
- PETwash is limited to use within our store opening hours, Petstock reserve the right to close or alter store opening hours
- No other discounts/special offers are valid in conjunction with the Unlimited PETwash subscription.
- To cancel your subscription, you must request this in writing by email to sophie.weller@petstock.com.au.
- No refund or credit is given for any unused portion of the monthly subscription in the event of early cancellation.
- Seven (7) days notice must be given for any cancellation.
- In the event of any pricing, terms and conditions changes, this will be communicated to you in writing by post/email.
- Your Unlimited Monthly Subscription is taken in advance of services rendered.
- Price changes will take immediate effect for new customers, and will be applied after 30 days notice to existing customers.
- Ezidebit charge a dishonour fee of $21.90 in the event insufficient funds are in your account on the date it attempts to take your monthly subscription fee.
Petstock Dayton Grand Opening - 20% off almost everything
Offer valid Saturday 14 March – Sunday 15 March at Petstock Dayton only. Excludes Treat of the Month, Toy of the Month, Live Animals, Every Day Multibuys, Services, Gift Cards, Petstock Foundation Donations & Adoptions. Not available online or for special orders. Not redeemable for cash or to be used in conjunction with any other offer.
Lapsed Coupon
Petstock coupons are not redeemable for cash and cannot be used for payment of credit or Petstock retailer accounts. Must spend a minimum of $20 to be redeemed and can only be used in a single transaction. Purchases exceeding balance require a different payment method. Valid until the expiry identified on the email. Must be used in the member account linked to the email address the voucher was sent to. Excludes all gift cards, Prescription Diet, multi buy offers, equine products and all services including Petstock Vet and donations to the Petstock Foundation.
Anniversary Coupon
Petstock coupons are not redeemable for cash and cannot be used for payment of credit or Petstock retailer accounts. Must spend a minimum of $10 to be redeemed and can only be used in a single transaction. Purchases exceeding balance require a different payment method. Valid until the expiry identified on the email. Must be used in the member account linked to the email address the voucher was sent to. Excludes all gift cards, Prescription Diet, multi buy offers, equine products and all services including Petstock Vet and donations to the Petstock Foundation.
St Peters Clearance
Offer valid 13 March – 9 May 2026. Offer valid in-store at St Peters only. While stocks last. Not available in conjunction with any other offer.
Petstock Country Pakenham - Up To 20% Off*
Copy: Offer valid 28 - 29 March at Petstock Country Packenham only. Excludes Treat of the Month, Toy of the Month, Live Animals, Every Day Multibuys, Services, Gift Cards, Petstock Foundation Donations & Adoptions. Not available online or for special orders. Not redeemable for cash or to be used in conjunction with any other offer. Retail quantities only.